7AM - 7PM
5251 N Keystone Ave, Indianapolis“The Customer Service Representatives were excellent. They were friendly, nice, helpful and patience. They made sure I selected the correct truck for my job needed. I greatly appreciate their time and service.3/25”
“After reading reviews, like anything, it is obvious that whomever is at the counter can make or break the experience. Shout out to Erik then because he was fabulous. So personable, kind and helpful and efficient. Really appreciate his efforts in helping us on a 2000 mile move.”
7AM - 7PM
6014 Michigan Rd, Indianapolis“Antonio, at the Michigan rd location, is a great supervisor and is willing to work with anyone as long as you communicate with him. He treats his customers with respect and is always displaying professionalism. He has helped me and my family and we really appreciate everything. Thanks a lot Antonio.”
7AM - 7PM
2960 Lafayette Rd, Indianapolis“I Franco had a great experience for the first time renting a trailer at U-Haul & storage of eagledale. Thanks to Jonathan ( front desk guy) for the great service . Also Daymon for the inspection on the towing hitch and making sure I had a great and safe trip. Thank you guy”
“I had a great experience with U-Haul thanks to the manager, Eric. He was incredibly helpful, friendly, and made the entire rental process smooth and easy. I highly recommend this location and Eric’s outstanding service!”
7AM - 7PM
2701 Shadeland Ave, Indianapolis“I had reserved my truck online, with the assistance of customer service. Later I had to call this location to move up my pickup time and was able to do so. I received the email to confirm this and the truck was ready for pick up when I arrived. Inside was clean and everything was in order, with the exception of a furniture dolly that was just sitting on the floor in front of the service counter. I had to move it so that I or anyone else could trip over it. But the lady at the counter was very helpful. The truck was clean and very easy to drive. I would use and recommend this location.”
“Their customer service needs improvement. Kind of slow and not the best at communication. When I had a bad customer experience, the district manager made it right but it was frustrating getting there.”
“They made the process quick and easy from the reservation of my vehicle, picking it up, and dropping it off. There was no hassel. My car also needed to be jumped after I left it in their parking lot overnight and they got someone to help me in less than 5 min. They have some stellar teamwork going on.”
“Excellent service and really good communication. I've done business with Allied for many years and they've deserved 5-star reviews in each transaction. This is a great family owned and operated business with uncommonly professional help.”