7AM - 7PM
5251 N Keystone Ave, Indianapolis“This was my first time renting. It was not the most welcoming check in, I had no clue what the process was, where to go, how to exit etc. The cab needed some love but worked just fine! The person that took my keys at the return was nice and actually smiled at me. I would suggest operating under the assumption that its everyone’s first time renting/at your location or at least ask so you can adjust the experience :)”
“After reading reviews, like anything, it is obvious that whomever is at the counter can make or break the experience. Shout out to Erik then because he was fabulous. So personable, kind and helpful and efficient. Really appreciate his efforts in helping us on a 2000 mile move.”
7AM - 7PM
2960 Lafayette Rd, Indianapolis“Besides handling rentals for trucks and storage, the customer desk building sells moving boxes, bubble wrap, packing materials, locks, trailer accessories, furniture pads, bungie cords, and so on.
I used this place for storage briefly. Good service, and I think very trustworthy - I once dropped a wallet nearby, and an employee working here immediately called me on to return it (using the tele# inside). The main concern was that the price for storage might be a little higher than some alternatives in the city.”
“Bri at Lynhurst & Washington St, was amazing. There’s a few other locations closer to home but will definitely be coming back to this one just because of her. I really appreciate her at the very last minute before closing and with such short notice.”
7AM - 7PM
6014 Michigan Rd, Indianapolis“The staff at this location was VERY helpful with a different and stressful move that I just completed.I had to delay the pickup of a vehicle transport trailer because I needed to complete loading the truck before connecting to trailer.I had to reschedule that pickup several times because loading the truck took several days longer than I expected.When I finally got it loaded and picked up the transport, they helped me get it connected and loaded so I could transport my car safely.”
7AM - 7PM
2701 Shadeland Ave, Indianapolis“Well stocked and organized. Customer service was alright. First visit, no comment. Everyone is allowed to have an off day, probably recovering from the customer before me. Second visit, better. We will rent again, and I do recommend them ?”
“Their customer service needs improvement. Kind of slow and not the best at communication. When I had a bad customer experience, the district manager made it right but it was frustrating getting there.”
“They made the process quick and easy from the reservation of my vehicle, picking it up, and dropping it off. There was no hassel. My car also needed to be jumped after I left it in their parking lot overnight and they got someone to help me in less than 5 min. They have some stellar teamwork going on.”
“Excellent service and really good communication. I've done business with Allied for many years and they've deserved 5-star reviews in each transaction. This is a great family owned and operated business with uncommonly professional help.”