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December 2023 by Katherine Albers
It is an expensive service. But the customer service employee I spoke to when getting my quote was amazing!The pods have a popcorn type ceiling and it gets all over your stuff. It will also scuff items.
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December 2023 by Kent Pyle
Convenient, affordable, and great customer service. Online experience was easy to understand and navigate.
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October 2023 by Kimberly Arnold
Overall good experience and saved dollars vs a mover. Nice adaptable for staging to load, pick up, store and deliver. Problem is their weight info messes u up on how much u can or can't load so disrupts your planning, p packing, disposal, etc and creates unnecessary worry and reduction in load when unnecessary. Apparently extremely rare for weight to be an issue. Who knew? Good people interactions in line and in person just no clarity on weight till got to talk to a driver but too late to prevent issues by then but smooth sailing after. Is a lot of work but worth it. I am a in shape 68 year old male with a sinus infection and various limitations from old injuries I got two pods loaded with only some help. Had relatives help on unload. Tie downs and rachets and video suggestions great to ensure safe and secure packing. Good pod experience would do again knowing what I now know but get my kids to load it!!! If weight issue had not been in place would have been great experience but u do earn the savings!
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October 2023 by Daniel Hughes (LordValkedu)
Their pricing is so bad....it's so expensive. They charge for everything...600 for the delivery of the pod 250 a month for storage 2600 for transportation across country. 200 for delivery and 230 for pick up once my pod. This was price gouging at its finest. And don't even try and hire a moving company as that will be 10x more expensive as they are on "stand by" until pod is delivered and you pay for the stand by fee....also the amount of phone calls from selling my information to companies that want to help me move...10+ calls a day for three weeks....F pods don't do it!
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September 2023 by Art Oberst
Horrible service. Changed my delivery date by 8 days without my consent. Left me without all my furnishings. Would never use them. If I could give less than 1 star I would
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August 2023 by Angela Gephart
Great experience moving from CO to IN. Easy to get the pod, load yourself so you know what's in there, how safely it's packed and you lock it. Storage was a reasonable price. The move was way less than a professional mover would cost and I had no damage or missing items.
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August 2023 by Elizabeth “Libby” Wright
Website unclear of charges. The initial quote is only to drop off the container. Moving it to another location, and picking up the container, are not included in the quote. No where is this mentioned on their website. I ended up paying over $800, while my initial quote was about $365.
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August 2023 by Meljusenr
Had to sleep on the wooden floor of my new home because my POD wasn't delivered until a week after I arrived. Terrible issues with scheduling and communication. I'll never use PODS again.
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June 2023 by Spool-Stead
If I could give this no stars I would.It started out well, and then when it came time to schedule the move it went to hell. I tried to schedule a pick up and drop off, to an area I was told they could deliver too when i first checked, I was told they are not able to deliver to that location or any area near by it. Also, as I was trying to just have them come pick up the POD no agents in the chat were available, no response to emails and no answer on the phone.100% will not recommend to anyone
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June 2023 by Bob P
5 stars. Small location.. big service!!! Friendly people and Quick!!
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May 2023 by Linda Hansen
I used PODs for storage while selling my house and having new carpeting installed. I had it delivered a few days before my moving truck arrived. My movers took things from the pod to truck. I only touched one time. Scheduling was easy and timely. It was a bit expensive but worth it. Reduced my physical labor. I would recommend highly. Delivery men were friendly and helpful.
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May 2023 by David Anderson
Sure, I wish the price was lower, but I have absolutely no complaints about PODS. It was a good option to store items and start moving things out of my house at my own pace, instead of all in one day. The drivers and sales reps were friendly, and the website made it very easy to manage the box's schedules. I guess you get what you pay for.
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April 2023 by John Jameson
PODS Indy scheduled my delivery and the day of requested I get a right of way permit from the City of Westfield. These are not required for private streets in the city, as confirmed by the City of Westfield. PODS insisted I deliver a confirmatory letter from the City on their letterhead stating this. Ridiculous, they invented an issue that didn't exist and then asked me to jump through hoops to confirm they are wrong. Terrible service and experience, DON'T USE!
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April 2023 by Halley Byers
Packed and stored our belongings for almost 2 years. Always friendly and helpful employees that answered whenever we needed to make changes or schedule drop off.
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April 2023 by Tiffany Harazinova
I highly recommend PODS primarily because they were timely and did exactly what they said they would do. Our POD was delivered and picked up ON TIME with zero issues. Drivers were friendly and new what they were doing.
