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March 2024 by Lisa Norris
I love every PetSmart store I've been in. It must be a nice place to work as I've NEVER seen an employee out of sorts.
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March 2024 by Anita S.
I buy potty pads for my dogs here. They have the best price.Nice variety of dog foods.
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March 2024 by Jason Keasey
Had everything I needed for the new pup. Very helpful staff.
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February 2024 by Patrice J.
Never had bad service, always clean and efficient. Always willing to help, can be a slow wait at times but depends on the peak time when you go.
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February 2024 by Donnell Berry
The Castleton location is arguably the nicest pet food store I've ever been in.
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February 2024 by Tyrone Potter
I am like lots of pet parents, I’m very picky about who I trust my Yorkiepoo, Ralph with. PetSmart Castleton grooming is always careful to do a good job. Ralph is always anxious to get there.Our favorite groomer is Abby. Abby goes above and beyond to always do an outstanding job.
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February 2024 by Mallory Gotsch
We have taken our golden retriever to Abby a couple of times now and request her each time! She doesn't force blow-drying his ears (something he doesn't like and we are okay with not having dried by her) and she always lets us know how he did. He always leaves looking so handsome and smelling fresh! Definitely recommend booking with Abby!!
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January 2024 by zack
Nice and clean !!!
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January 2024 by Jarred Juett
Grooming staff is excellent PetSmart is still reeling from negative PR around grooming and boarding from a decade ago, but it is clear they have worked hard to provide better training and cleaner facilities for customers. The price is very affordable to reflect them growing again in the space, so now is the opportunity to get your dog in when every local place is booked months out.My dog smells great and his nails are perfect. He had a bit of anxiety, so we're happy he was well cared for and got everything groomed without hassle. We also had late night plans, so PetSmart boarded him post-groom (a service I purchased on the spot, day-of) for only $50.Happy to cosign my highest level of recommendation. Thanks again!
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January 2024 by Chelsea Rhodes
I don’t recommend the groomers I used to go to petsmart for everything but not anymore. I took my dog to the groomers there for the first time to get my dog a bath and cut. They did a poor job on his body. His hair was cut in even. They also cut a piece of his nose off.
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January 2024 by DjKhasper Bhinks
I had a grooming appointment for my dog on one of the coldest snowiest days of the year. The cut off time allows you to be 15 minutea late. I was 20 minutes late and the manager Maria exhibited a great deal of joy in turning my pet and I away. I will not be returning with my pet, as she was extremely rude and condescending. She seemed as if she took pride in thinking that she was ruining my day. The thing this employee, manager doesn't realize is that we shop at this store for other things besides just grooming.. like pet toys, dog food, etc. Meaning this one incident just cost them $2500+ annually.
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January 2024 by josh davison
Great store for car supplies. Like many chain pet stores, they also cater to dog owners with more dog supplies, greater variety, and extra services like their daycare and grooming services. Tried the grooming for one cat, but it did not go well because they completed my cat's care in the same room as dogs, and my cat was very scared. So I can't recommend them for cat grooming. But I see plenty of dogs there every time I visit, so it must be a good spot for dogs.
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January 2024 by Dale Gwin
Last minute trip for gift card on Christmas eve. Easy access. Plenty of helpful employees. The guy working the aquarium area which is very knowledgeable and helpful to several people. Quick check out.
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January 2024 by Linda Byrd
I have been taking Tessa to the Castleton Petsmart for the past 4 yrs. & she always comes back looking TERRIFIC. ABBY is her groomer & does an AWESOME job. ABBY has learned how to work with Tessa & makes her feel comfortable when getting groomed!! ??✂️☺️
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January 2024 by Debra Wells
I just spoke with Conner at this location about cat medicine and he was super friendly, caring and extremely helpful above and beyond.Reserving some symptom aide medicine for me to pick up for my two rescue cats today or tomorrow.If you desire to be treated with all of the best care and consideration then please patron this storeThank you so much Conner and sorry if I spelled your name incorrectly.Debra Wells