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April 2024 by Michael
I would give it a 0 if I could. Ordered 8 pizzas for a party and upon delivery only received 1 item. Granite this was a door dash driver but the man was rude as he'll and tried arguing with me when I said we had more of an order. The box literally said item 2 of 8 on it. Drove up to the store and had to wait for a manager just to get the delivery fee removed. Was told it would take 2 days to be back on my account and it never came back....Fast forward 2 weeks brave enough go try again for just me and my wife this time and the delivery man dropped it at the door with never knocking or ringing the doorbell. My kids were staring out the window the entire time. Finally after being late I open the door to go outside and wait and find my food on the door step with bugs all in it. I have pictures if I could find a way to upload. Just ridiculous. Papa johns has gone down hill soo much.
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April 2024 by Remy Bear
Horrible. Workers not wearing gloves and eating pizza while making orders. Only one person working while the other 2 talking. Kept going outside to somebody’s car. Very sus. I think a drug deal was going on.
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February 2024 by Manny Ramos
Rude staff. Made order wrong, and when called and expanded the issue they said to take it up to GrubHub, called back and they just hung up on me... don't want to deal with your mistakes, then you're in the wrong place to work.
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December 2023 by Samantha Serini
Pizza came fast and was amazing! Food was still hot and I think they threw in some extra cheese!
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December 2023 by Tsitsi Mkaratigwa
Ordered a Hawaiian and I can count the pineapples and bacon on it. It’s just cheese pizza at this point.So disappointed.
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December 2023 by Simar K
No gloves, disrespectful staff, disgustingness everywhere and the phone was ringing for a while but no one even cared to pick it up. I was supposed pick up my pizza and after 45 minutes of wait they started making it. And it was the same story with the other people there.
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November 2023 by Nyjha Sims
Food was stale. Also refused to remake
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October 2023 by Peter Gemmiti
The two gentlemen that helped me were very nice and helpful! One making the orders and the other the driver. The place was very clean, the guys were professional and also let me know that they could deliver to where I lived and gave me a menu as well. Had little wait time for a great Pizza! Thank you!
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July 2023 by LeeAnn S.
The last two times have just been subpar. Which is saying something since it's chain and expectations are already low. Went in to pick up an order about two weeks ago and it was wrong. Politely let them know and then was told I couldn't leave the pizza there bc I walked out of the store with it. That it was (seriously the woman said this), "it's illegal for us to take it back." Whatever. I gave it so someone in the parking lot. Waited around for a remake and it was wrong again. I mean the same dude that made my order and I talked to about it being wrong remade it and remade it exactly the same way he did the first time. Yes I even looked at the stickers to make sure I ordered correctly. So. Two pizzas down that couldn't be made properly. Third time was a charm. Got delivery tonight and the crust is OLD. Suuuper thin hand tossed, crust is folded over the bottom to make it look like it rose but it didn't. They're either making pizza skins ahead of time and not throwing them out after one hour, or they're not proofing the dough. Ugh.
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May 2023 by Matt Bruns
I'm probably really tired to give this review, but regardless the pizza was so delicious. Everyone was great including the delivery. Very friendly thank you everyone we were hungry lol.
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May 2023 by Sherry Fort
I ordered a 10 piece boneless wing when I call to speak to manger I was told he was busy never expected this from papa johns don't go to the one on 82bd I done will find me somewhere else
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April 2023 by lynette farrell
There was a mix-up with a credit card last evening. While Papa Johns should be applauded for protecting customer personal data, no customer should ever be yelled at and hang-up, especially by a manager, when trying to resolve a situation.The level of disrespect demonstrated was both alarming and unfortunate. Very disappointed Papa Johns holds its customers in such low esteem by allowing such unprofessional behaviors.
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March 2023 by Corey Great
Today was the first time I had Papa John's Pizza in Castleton area itis not what I expected, it was barely any cheese, and the pizza made me have a major headache, I went to sleep woke up feeling better, ate another slice 15 minutes later another headache and nausea 3 hours now, I won't order there again
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February 2023 by Amanda S
New papa bites: Oreo bites were very good. Chicken Parmesan were terrible tasting and looked nothing like how they are advertised. Papadilla had all the ingredients on 1 side only. The bites and papadilla weren’t cut all the way thru. Just lazy. 2 weeks prior, also on a Sunday night, we were missing an item. We have never had any issues with quality during the daytime.
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January 2023 by Katie Daggy
Quality at this location has really gone down in the last few months. Most recently ordered a cheese pizza and it has random bits of olives, a banana pepper, and HAIR baked into the cheese. This is on top of the slow service they've had recently (had to wait to pick up a prepaid to go order because employees were talkingnot about work and the only one actually working had to stop making the pizzas and help). Recommend driving to a different location.