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April 2024 by Michael Winfrey
Great people
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November 2023 by Jacob Reagan
Place is sick
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August 2023 by Ashley Hooley
This place goes above and beyond, very accommodating, the staff does half the work and is very professional and friendly. I come here to ship out all my online returns, packages, and other misc shipping needs. It really is a one-stop-shop that does it all, and they do it well! Been a customer for 4+ years. Highly recommend!
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January 2023 by Thomas
This place used to provide decent services but lately every time I come in the “scanner is broken” or “we can’t print receipts today.” It’s literally about half the time I stop by and I’m obviously not going to leave packages without a receipt so I always have to leave and go somewhere else. Is it a coincidence that it’s usually the employee with the long hair who can’t seem to ever figure this stuff out? My last visit he was pretty rude to not only me but another woman and man in the store, they literally didn’t do anything wrong and he kept snapping at them. Unfortunately I’m now in the position where if I see this guy working through the windows I know not to park the truck and go in because he won’t be able to help. I don’t get it?
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December 2022 by Anna Skelly
I purchased 8 sets of vintage Pyrex through Goodwill online and I needed to have them picked up, packaged, and shipped from IN to CA. I requested a quote through Pak Mail's site and David got back to me with a quote within minutes. He took a stressful situation and instantly took care of everything for me. They did such an incredible job with packaging the items. I was so pleased when everything arrived in pristine condition. I highly, highly recommend using Pak Mail and I wouldn't hesitate to use them again in the future. Thank you so much for your A++ service!
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December 2022 by Ashley Miller Hooley
This place is great, they are so easy to work with. Today they helped me ship items through UPS, FedEx, and I handled my Amazon returns. It's so easy to print shipping labels, package my items, and track my packages when I come here. Great service, never too busy, the staff is always very efficient and friendly!
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October 2022 by Rob Stolzer
I wish I had as good as an experience as others here. I arranged with Pak Mail to pick up, pack and ship a lot of three original drawings. $65 seemed high-but-reasonable to be shipped two states over. That is until the package arrived. Two flimsy pieces of cardboard, with the artwork wrapped in Kraft paper. The cardboard didn't even run cross-grain for extra strength. I was expecting UPS Store quality packaging, but was very disappointed, especially since the most valuable item in the lot arrived bent due to the shoddy packaging. I emailed David a couple of times to voice my displeasure and received no response. A week later, here is my response: avoid at all costs.
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October 2022 by Heather Gillaspie
Employee was unkempt and extremely rude. I think his name was Pete. Didn't greet me and was in the back on the phone. Waited a long time. Fax previously sent was not recd. I simply wanted the person on my phone to tell him it was not recd. After still waiting and the only customer in the place...I advised him she simply needs to tell you the fax was not there. He yelled loudly w/ no couth and even the woman on the phone said WOW! I will NOT be a returning customer and it was the worst experience I have ever had at any business hands down!
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August 2022 by Alex Brack
I recently worked with David on a pick up and shipment of a vintage, and extremely fragile Neon light. To say that him and his team went above and beyond for me on this would be an understatement. He even discounted my rate as the light was not as big as he originally thought it would be and notified me immediately of this. When I received the light, I was worried of its condition holding up, but David and his teams thorough packing and packaging of this light kept it in great, perfect working shape. I would recommend to anyone!
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August 2022 by Kaleb Whitaker
Awesome place!! So convenient when I'm short on time to ship items or out of boxes, thank you!!
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July 2022 by Greg S. Graf
FAX Machine Issues - I needed to fax a legal doc and they could not provide me proof it made it (a transmission report). There was a young bearded kid working there by himself. He told me they dont do that and spent maybe 5 seconds trying to figure it out. He said there was an error and to stop wasting his time, stop harassing him and to go somewhere else. Incredibly rude considering the legal nature of my business! BTW - The fax was not received who I was sending it to - so glad I wanted to see the report/proof that shows the successfully sent status. If you want to fax legal docs find another place.However - Dave the owner is fantastic. I have known him for years and he is very smart and great to customers.
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May 2022 by Ashley Miller
This place is great, they are so easy to work with. Today they helped me ship items through UPS, FedEx, and I handled my Amazon returns. It's so easy to print shipping labels, package my items, and track my packages when I come here. Great service, never too busy, the staff is always very efficient and friendly!
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April 2022 by Charity S.
Everytime I go inside the staff greets you by the time you walk in the door and they are so friendly! Need something shipped, this is a great go to. Fast and friendly!
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March 2021 by Flow Blue A.
I've used Pack Mail at Geist Center to pack & ship several pieces of antiques to me. David was more than EXCEPTIONAL in providing all forms of customer service (i.e., very professional, very patient, a great communicator) & all of my items arrived nicely packed & quite safe. And, their packing & shipping costs are quite COMPETITIVE. Payment was EASY & a tracking number was sent when my box was shipped. I am VERY IMPRESSED with Pack Mail at Geist Center & will definitely use them again. I highly recommend you giving them a try.
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March 2021 by Flow Blue Antiques
I've used Pack Mail at Geist Center to pack & ship several pieces of antiques to me. David was more than EXCEPTIONAL in providing all forms of customer service (i.e., very professional, very patient, a great communicator) & all of my items arrived nicely packed & quite safe. And, their packing & shipping costs are quite COMPETITIVE. Payment was EASY & a tracking number was sent when my box was shipped. I am VERY IMPRESSED with Pack Mail at Geist Center & will definitely use them again. I highly recommend you giving them a try.
