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April 2024 by The Wealth Factor
This is my 3rd time ordering a part and it didn’t come. The first time they totally ordered the wrong part. After this, I’ll be doing business with Advance auto. I do have time to keep going back and forth. This is holding me up.
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January 2024 by Keaira Clay
Great service met a young man there named Steve and he was great. He was very knowledgeable of his job and he showed me everything I needed and gave me friendly service. I live on the east side but this one is on Michigan Road. and I will continue coming to this one.
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December 2023 by Joseph Harrison
I called this location to see if they could order a part for me. I was told the item would be available to pickup in the afternoon. I already had to return the same part once, so I called and asked the team member to confirm that it had been delivered and to describe the item. When I arrived not only could they NOT bench test the part I had brought in under warranty, the new part I ordered was incorrect, even though I was assured on the part had the necessary provisions during a phone call an hour before. The staff told me I should try to disassemble the core I had brought and retrofit it to the new (wrong) part. When I asked the staff member if he could help me do that, I was told “100 dollars. I don’t work for free”. This was the same staff member who told me on the phone that the part had the correct the manager offered excuse after excuse for why I had to spend my time and money to collect a part that would not work for my application. I agree with another reviewer: this man should work at a junkyard.
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November 2023 by Tana B
Bought a battery, sales associate " installed it ". Drove home and parked the car over the weekend. Monday morning got to work and the car died. Lifted the hood and the battery wasn't connected! The lazy associate just layer the cables on top didn't connect them at all!
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July 2023 by Rosezalynn Sanford
Manager is very unprofessional,Rude nasty and should work at a junkyard . Not a corporation
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June 2023 by Danielle Wells
They are so unprofessional,degrading women smh
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June 2023 by Edward Senff
They always get the right parts
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June 2023 by johnnie Cooper
Clean place with cool staff
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June 2023 by Erin Ellis
Employee offered to help and did so graciously.
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May 2023 by Luke Lomax
walked in in the middle of a cursing match and argument between two employees, very unprofessional and made the visit pretty awkward. did have a public restroom though and had what i needed at a price lower than the sticker showed…
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April 2023 by Gabe Schaffer
The best experience at a parts store I’ve had in a long time! I called around the city for any Husqvarna push mower tune-up kits, and nobody had it in stock. It’s an older mower, so understandable. When I called this O’Reilly location, Mickey picked up the phone and clearly walked me through what to do. I got to the store with the list of parts, and he helped me personally and quickly. I went home and tuned up the mower with no problem. No return visits back to the store or anything. If you’ve got Mickey to help you out, you’re in good hands!
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November 2022 by John Jervis
Very helpful staff, clean store, and the right part every time I go. Thanks for being a valuable resource for an owner of an old car. This is the only auto parts store I go to because the competition doesn't even come close.
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November 2022 by Mr420zach
Best automotive staff in all of this area ?
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August 2022 by Jeffrey “Jay” Pedersen
Had what i needed (to make SOMETHING work for a PCV grommet that they didnt have in stock) but i had to find it myself.... idk if employee was just tired or something but he told me they didnt even have a single rubber grommet to even show me.... i ended up finding many by myself.. including the multi-size kit i ended up buying to make something work while i bought and wait for the correct one ELSEWHERE.
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August 2022 by Bryce Davis
Prices are usually a little higher here but they've never given me the wrong part.
