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June 2024 by Alesha’s “GG SHOP” Houston
Able to get good parts from them they customer service is very good. I enjoy going up there and I don’t have no problems with them and I enjoy getting my parts from there.
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April 2024 by L i l N a n a
I've been with the company for only 8 months (Women's point of view) & The manager (James) Has got away with doing a lot of unprofessional stuff since he has a reputation for being loyal to the company and making them good money. James will micromanage, belittle, and Raise his voice (Sometimes even curse you out) Like you're one of his many kids If he feels he's not being heard enough Or taken seriously. He is Bipolar & He will make flirtatious comments but once his wife gets around he will Change up and either be Aggressive or short-responsive. The company won't fire you because they don't wanna have to pay you for unemployment. As long as you're a customer, You will be treated equally.
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March 2024 by Anthony Ingram
Always got what I need James and his staff will get you together.
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February 2024 by Densell Handley
Great quality of parts and customer service
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February 2024 by Ronald Noel
The store in clermont is awesome, knowledgeable, and friendly
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December 2023 by Rita Prieto
Very good service, very friendly staff
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November 2023 by Angela Wiggins
Always like O'Reileys
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October 2023 by Brian B.
If I could give this place anything less than a 1, I would. Not in the availability of parts and products, but how one individual treated me this morning. (Ahmid). I purchased a set of calipers and rotors for my vehicle. I called yesterday and spoke to (Ahmid) and he asked me all questions that were not pertinent to the product being incorrectly suited, for my vehicle. He says if I have the receipt, a return would not be a problem. Later in the day, I go to the store and speak with Payton, because A had left for the day. Payton was awesome and I ended up just exchanging the calipers. This morning, I walk into The store to return the "rotors" that I purchased day one. Struggling to open the door and carry them in the store... I was immediately confronted by A in the most rude manner, saying to me,"I thought you returned those yesterday". Taken back by his rude comment, I said those were calipers and these are rotors. Thinking why would he attack a customer in this manner. He went on asking and inquiring "rudely" and yes, I went right back at him stating what is your problem, just process the return. His attitude continued and I went it my car, grabbed my phone to record the incident. His attitude immediately changed. He became silent and no longer had his bravado displayed. After he handed me the receipt, I asked for his corporate number and he pouted to the door where the information was displayed, but slightly obstructed by another posting. I immediately went to another store, Autozone, and returned items there. Their greeting with simply good morning, a smile, and a "How can we help you" was how things should be. As I stated early in this post, Payton and the other guys at this store are awesome. However A needs to understand customer service. For me to spend this amount of effort writing this review is not the norm for me. However, it needed to be said.
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October 2023 by G B.
On August 25, 2023 I purchased a new battery from O'Reilly Auto Parts 6905 Michigan Road, Indianapolis, IN 46268. They installed it for me, which you would think would be great right? WRONG!!!! My car died when I went to work, and upon opening the hood I see that the battery is hanging on by a thread! It was just basically set in the spot assigned for it and the wires/cables were just set on top of it, they were not tighten at all! I am surprised the car started at all after he put his hand on it! I could have died in a horrible accident because any bump I hit, while driving after this horrible installation, could have knocked the batter loose, which would have stopped the car immediately! The store is not customer friendly whatsoever and has not tried to remedy this situation at all. I WOULD NOT RECCOMEND THIS LOCATION!!!!
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October 2023 by Bernardo Campos
Good people attending, thank you
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October 2023 by Sean KHan
Very helpful and friendly. No idea what I was doing but helped me and took care of the issue.
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September 2023 by Justice LeBoeuf
The store manager James and his associate correy; helped me save some money. I went in to buy a part for my truck and when I brought said part to a mechanic I was told it was wrong and I needed a more expensive part. After some investigating on the manager and his associates part they found I was being bamboozled. Great guys and I would recommend them 100 percent of the time.
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September 2023 by Cory Brackett
I work there
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June 2023 by Eric Freeman
Great service
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June 2023 by Pulido
Good personal
