O'Reilly Auto Parts store #2281, located at 7190 Rockville Road in Indianapolis, Indiana, offers a wide selection of auto parts, tools, and accessories. Customers appreciate the store's well-stocked inventory and organized layout, often finding great deals in the sale section. The store provides valuable services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums and have a free Loaner Tool program for customers needing tools temporarily. Customer service is a highlight at this location, with staff members praised for their helpfulness and patience. Many reviews mention the friendly and knowledgeable employees who go above and beyond to assist customers. One reviewer expressed gratitude for the staff's willingness to help with oil top-offs and their overall kindness. However, there was some feedback regarding a misunderstanding with a part return, where a customer felt the staff could have been more proactive in resolving the issue. Overall, O'Reilly Auto Parts is recognized for its outstanding customer service and commitment to helping customers find the right products for their vehicle needs. With over 6,000 locations nationwide, O'Reilly Auto Parts aims to provide quality service and products to all customers.
My favorite auto parts store always have what I need if they don’t they can order for me and get it in no time the staff is great Evan ,Rebecca, Brandon, Carmon all great very helpful
August 2025
Very friendly team members and extremely helpful. I will definitely return to this location for my auto needs. The computer was down and they remained very upbeat in service of the customers. 👍👍
May 2025
Great always glad to help sum one go there often never have a problem
