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October 2024 by Vanesa dessire Sorto aguilar
Very bad service from the staff, they should hire people trained to serve people. I was looking for a battery for my car and the lady who was serving couldn't help me look for it, I had to look for an auto zone to be on par with them, very bad attention, the lady spends more time on the phone
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July 2024 by Artem
Ordered part, never got confirmation email it showed up had to call and ask. Authorized a person to pick it up for me, they said it wasn’t paid for and that only I can pick it up. Meanwhile I have the receipt and showed them the pending transaction on my card. What a joke, and waste of time. Will not be coming back to this o Riley’s and will be sure to only use them as a last resort if I can’t find parts elsewhere. It’s really annoying to lose time on a repair because they can’t figure out how to use their computers and do paperwork correctly. Worst part is how rude they were rude about the whole thing. Hate posting reviews like this.
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April 2024 by Daniel Peters
I ordered a part and they said they had it but at a different store but would have it delivered the next day at 12 pm. I called 3 times that night to .ake sure they had the right part. All 3 times he told me yes. Well when I went to pick it up the next day it was not the part at all. I complained about it and how it cost me 12.15 for a lyft ride to get it etc. In the meantime. In the meantime my left ride left because I took so long to get the part they didn't have. So I had to walk home with a bad leg. When I called Monday the next day about my concerns he said he couldn't compensate me. So I called corporate. They said they would look into it. While I'm waiting for there response I get a call from the district manager. He just harassed me and said all I was trying to do is collect free stuff. I lost another days work, I had to walk home without a belt and I paid lyft to drive me there which cost me 12.15 and then they left on me because they were taking to long in the store.If I were you I wouldn't go there. They're very rude people and they don't know what they're doing!
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February 2024 by Ed Peelman
Love this place
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January 2024 by Ann Leslie
Cheapier then auto zone
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January 2024 by Natalie Logsdon
This is the only O’Reilly on the east side I’ll go into. They always treat me like any other customer, not just a woman. Other auto parts stores I’ve been into, this has always been an issue- but never with these people. They always help me find what i need when i need it, and are very informative. I have been able to do my own work on my car several times due to their knowledge and support. Thank you guys so much!!!!
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November 2023 by Osmarciano Miranda
Bad service
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November 2023 by Sidney Kendrick
I almost live in this place...lol
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November 2023 by Victoria day
Prices to hi for me
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November 2023 by M M
This store has been alright. My 1 star review was supposed to be for the Washington Street location.
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September 2023 by Popoola Tosin
Great and affordable part
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August 2023 by Chris Reeves
I sure wish the stores had employees that had any knowledge but alas that had never been the case since they built it. When autistic is better than you, you got problems
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June 2023 by Adam Bauman
Just called to see if they had a tool, and the guy told me he’d have to walk out onto the floor, i said ok will you do that, he said well it’s hit or miss if i could find it. If I were your boss you’d be fired on the spot.
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April 2023 by Kelly Kortz
Great atmosphere a little slow but lack of good helpers the ones working are great
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April 2023 by William “Andy” Handlon
Great place to fine what you need for your car or truck
