Once Upon A Child Indy West is a popular destination for parents and grandparents looking to find quality kids' clothes and toys at a lower cost. The staff is consistently praised for their friendliness, helpfulness, and knowledge, making the shopping experience pleasant and efficient. Customers appreciate the clean and organized store, as well as the ability to sell or trade in items that no longer fit. While the store's stock and overall service receive high marks, some customers with respiratory issues have expressed concerns about the strong fragrance used in the store, which can make it difficult for them to shop comfortably.
