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March 2024 by Monica Lauren
I love this bank! I enjoy the diversity and the hospitality. Thank you Yanni for all your help
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March 2024 by Jeff Clancy
Was with ONB since branch opened. The customer service turns over constantly. Try the Star bank down the block. They pay interst for savings and have great customer service.
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August 2023 by Robert Roberts
Only bank I’ve been to that you have to wait in line for a deposit slip and a pen. And after you fill out your slip you have to get back in line again to make the deposit.
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December 2022 by Quality Certified
Would rate them a 0 stars if I could.
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October 2022 by Peggy Tibbs
Helpful and concerned bankers. Truly care about the needs of the customer!
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May 2021 by sandy Barrios
No good no open saturday other bank is open closed 2pm omg??♀️?♀️maybe change bank
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April 2020 by Nancy Breedlove
We have been banking here for years. The staff is always helpful and friendly. There are at times new employees that request ID and verification, but that is to be expected. They are only doing their jobs, for which I am grateful.
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September 2019 by Anonymous Indy
Opened up a checking account. Later went back to withdrawal my money showing them my copy of deposit receipt and check book account number. Here they turned around closed my account, they never sent me any kind of notification through the mail contact me. They took all my money. Beware of this bank! I will never do business with old navy national again! They're thieves!!
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February 2019 by ROSS CHUMLEY
MARTEL V. HAS NOT ANSWERED MY REQUESTS FOR OVER 6 MONTHS! I ASKED FOR SPECIFIC DEBIT CARD FUNCTIONS. AFTER BANKING AT ONB FOR OVER 4 YEARS. A NEW MANAGER AT A NEW LOCATION. HE AGREED TO UPDATE MY DEBIT CARD. HE NEVER DID. HE AGREED TO CALL ME. HE NEVER DID. I HAVE CALLED OVER SIX TIMES IN SIX MONTHS. PLUS 4 BRANCH LOCATION VISITS. HE HAS NEVER RETURNED A CALL. NOR HAS HE DONE WHAT HE AGREED TO DO. FRUSTRATED! AND NOW I AM WAISTING MY BREATH!
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December 2018 by Kara Critchlow
Have cashed my checks here for a year with very few issues, all of a sudden today because I went to a new teller I have to pay a fee to cash my check even though my employer's paycheck is issued through an Old National account! So had I walked to the girl 3 ft away from this one like I did last pay I wouldn't have had to. THANKS SO MUCH FOR CHOOSING TO TAKE THIS FEE RIGHT BEFORE CHRISTMAS! UGH
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November 2018 by Ayshousha Jerbi
Opened up a checking account. Later went back to withdrawal my money showing them my copy of deposit receipt and check book account number. Here they turned around closed my account, they never sent me any kind of notification through the mail contact me. They took all my money. Beware of this bank! I will never do business with old navy national again! They're thieves!!
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September 2018 by De Woodson
Slow took 25 minute at the drive thru, only one in line. Ask for a withdraw slip, send me a deposit than didn't even send my money... Then send the wrong amount of money.
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March 2013 by A Google User
Their website is from 1995. Needs to update services to new age.
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July 2011 by A Google User
Since the day I opened my account I have had nothing but problems. There is a BIG problem with miscommunication and noncommunication at this bank which is why I am forced to close my account after not even having it open for 3 months. I would rather pay the fees than deal with the horrible customer service that this bank has. I care about money and would rather have it in a bank where I know that it will be taken care of properly and if your money is important to you, I'd recommend that you take it elsewhere also.