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August 2024 by Terris Mack
I haven't done business with them in a few years, but I decided to go back to get some work done. I must say, its still a great place. Friendly, honest, patient, the whole nine. Love it and I'll continue to do business with them.
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August 2024 by Brent Hege
If you're in the Indy area and you need any repairs to your vehicle, you must take it to Northeast Auto! I took my vehicle there for some major repairs a few months ago, and just last week I had some issues with my vehicle that turned out to be caused by an error made by a mechanic at Northeast Auto. I was far away from Indy and had to rent a car while my vehicle was being serviced in Pennsylvania. When I finally got back to Indy I took the repair invoice and the parts in to Northeast Auto, and the wonderful customer service rep (Julie) took all of my information and gave me the owner's email address to send all of my documentation. Right away I heard back from the owner (Earl), and he apologized for the mistake, asked what I thought was a reasonable offer to make it right, and within a day he authorized a check to cover the parts and labor for the repair, and he also reimbursed me for the cost of the rental car I needed while my vehicle was in the shop in PA for six days. I can't express how grateful I am to Earl, Julie, and everyone at Northeast Auto for their care, concern, attention to detail, and commitment to customer service above and beyond what anyone expects these days. They immediately acknowledged that one of their mechanics made a mistake (which happens!), and they made it right. I will never take my vehicle anywhere else - Northeast Auto has my business for life!
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August 2024 by Erin Bell
Amazing experience amazing people thanks
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August 2024 by Her Wanderlust Lifestyle
Julie was wonderful to work with!! We had such a great experience getting our son’s first car worked on. Very friendly, and the best pricing compared to everywhere else we looked! Overall such a great experience, highly recommend!
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August 2024 by Autumn Mott
Note for new customers: they have limited space for cars as they can't keep them in the lot overnight- best to call ahead to check if they can get you in!
This was my first time here- I was recommended by a friend. The service was quick and reasonably priced, and Julie (Julia?) Was great to chat with while I waited. While I hope I don't have anymore car troubles, I'd look forward to coming here if I did. Thanks for all your help!
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August 2024 by Bodega Bléu
Northeast Auto has been my go to spot for years now. Its in a convenient location and open early for car drop off. They do great work and are professional and honest. I've referred several of my friends who have also had great experiences dealing with Northeast Auto. The staff is extremely knowledgeable and work in record time to get the work done and your vehicle back to you. Julie at the front desk is extremely helpful in keeping you updated as to what needs to be done and what options you have in regards to repairs. I recommend this shop above all others in the Indianapolis area.
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August 2024 by Jazzy K
Brought both of cars here for a lot of work, full suspension replacement and major coolant leaks. They have always been professional, quick and well priced. I plan to continue coming here for any issue I have.
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August 2024 by Michael Buchanan
Great service and workmanship! I’ve had our vehicles serviced at Northeast Auto Service for several years. I continue to recommend these folks to my friends and family without hesitation. Julie provides excellent service and communication, and the workmanship has always been top-notch with fast turnaround times.
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August 2024 by jeremy shelton
This is, by far and out, my go to place for anything auto related. I have been taking all my vehicles here for years. The service and especially customer service (Thank you Julie) is the best I’ve ever had. I will continue to always use Northeast Auto!
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July 2024 by Jerry Perez
Honest and efficient. Highly recommend
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July 2024 by Johny Brown
excellent service
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July 2024 by Liz White
Top notch auto service. I’ve been taking my trucks to Northeast for about 8 years. They’re highly professional, timely and communicate well. Julie at the front desk always keeps me updated on exactly whats going on with my vehicle. Never any run arounds, no overcharging, and no questionable service like i’ve encountered elsewhere.
A couple months ago the intake on my truck blew out. I was looking at a substantial repair cost. The shop went above and beyond to get the costs to more manageable level and gave me the option of breaking the bill into separate payments.
I live on the west side of town but still take my truck to Northeast for repairs because I know I can trust them. Highly recommended .
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July 2024 by Cleve Francoeur
Very impressed with this facility,, the staff was beyond polite, the job was done in a timely manner, had no way to pick the car up since I live very close they came and got me, I expected a huge bill on my transmission and was shocked at the very low price, I recommend this place for fair and quick treatment.
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July 2024 by Rose Blas
great service here! I am always greeted with a happy smile and the service is always great! The employees go above and beyond their service. I highly recommend the northeast auto to anyone who needs care care at its finest.
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July 2024 by Christopher
I have been taking my car to Northeast Auto for nearly 2 years now. I was referred by my insurance company and now use them exclusively.
I’ve had nothing but professional treatment from all but the front desk manager (Julie) is amazing. She goes above and beyond for her customers, ensured I stayed informed on all my repairs.
I even purchased a vehicle from a local used car lot, and had their mechanic look the vehicle over. He identified multiple issues that I decided to return the vehicle to the dealership to return the vehicle. I was able to make an informed decision about my vehicles.
Great job by all. I will 100% be returning to this auto shop.
