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July 2023 by Connie C.
Thank you for prompt and quick service. I'm going to ask for one more move from this business
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December 2021 by Derek Harlow
Great communication before the move and during scheduling. The precall the day before was very helpful and very appreciated. We hired 3 movers to move our apartment to our new home and the guys were very professional and friendly. Everything got to where it needed to be safely and in one piece. They were extremely efficient and quick and did not waste their time or ours. The price was extremely fair. I would absolutely use them again and would recommend them to anyone else that asks.
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November 2021 by Patti Morris
The crew showed up on time and worked so hard moving all of our furniture and boxes! This is the third time we have used them and they have never disappointed
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September 2021 by Jeff S.
They never showed up, and nobody every called to let me know what was going on. This caused extreme difficulty as we had a reason for needing them at the agreed-upon time.
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September 2021 by Valerie Cavanaugh
TLDR: did not show up when scheduled. Stopped responding/answering calls when I asked the status.I hired Norms based on a recommendation from a relative who has used them before without reading current reviews. BIG MISTAKE. They never showed up. I called when they were 15 minutes past the window just to check and Kasey said she would call to see where the team was and call me back. She never called back. I tried calling her several times and she sent my calls to voicemail. Horribly unprofessional!!
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September 2021 by Sandy Collins
The 2 that showed up were great. They moved 80% of the stuff on the hottest day ofthe year. However I was told one time for start , and came 1.5 hours late, was told 4 guys for the price to be paid, only 2 showed up , was not given a discount on hourly rate like promised either. At the move into 2 younger showed up and did not do much at all. I would not under any circumstances recommend Norms moving.
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August 2021 by Valerie C.
Never showed up for my move. I called when they were late and Kasey said she'd see where the crew was and call back. Never called back and let my calls go to voicemail after. AVOID THIS BUSINESS.
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July 2021 by PokiGamer20
The 2 that showed up were great. They moved 80% of the stuff on the hottest day ofthe year. However I was told one time for start , and came 1.5 hours late, was told 4 guys for the price to be paid, only 2 showed up , was not given a discount on hourly rate like promised either. At the move into 2 younger showed up and did not do much at all. I would not under any circumstances recommend Norms moving.
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June 2021 by Roxanne McQueen Haag
I would never recommend this business. They’re rude. They lie. It’s a shady company. They need to be reported to the BBB. Nothing but a joke. Find someone else. Just make sure it’s not Norm’s Moving and Hauling.
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March 2021 by Adam W.
I have used Norms moving and hauling several times not only to move, but to get rid of unwanted junk and trash. Amazing service, always friendly and good humored.
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January 2021 by Ellen M.
Norm's Moving & Hauling handled a second job for me in the past week and again, very professionally. Moved heavy furniture from a friend's house to my house, and then moved other furniture to storage. Disassembled a bed and reassembled another bed. All done with care and in an orderly and efficient manner. Also hauled away large items I needed to discard. I recommend this company highly, and was especially pleased that my friend, who met the crew at his house for the first phase of the move, was also impressed by them.
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December 2020 by Tamela Ledbetter-Stephey
I have had them booked for over a month and at 8 am no one showed. I called at 8:30 and she let me know they would be here. I called back again at 9:15. Still no one! Needless to say at 11:30 I cancelled them and hired another company to move us today. Bad customer service! People normally have to be out on a certain day. You can’t j*** them around like this. Very unprofessional.
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November 2020 by Natascha Lauzon
SCAMMER ALERT!THEY DOUBLED THE QUOTED PRICE THE DAY BEFORE THE MOVE. So I was left on my own with 16 hours notice. They claimed that there was more to move than what was described (this is false, although the lady that booked it did not quote it the way that the driver would want - I know this is true because the driver called me to try to change the price before he even saw my stuff). Changing the quote was weird to me because they quoted an hourly rate anyway. If there was a lot of stuff, then it would have just been a longer move. I ended up getting someone else and they loaded in 1.5 hours and unloaded in 1 hour. I booked Norm’s because of the good reviews but they must be fake reviews. I would not recommend doing business with them.
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October 2020 by Gemayla Mozee
They were very professional. The men moved my things with care and patience. They were very kind and understanding. I called one day and they came the next! I wasn’t quite ready and they waited for me to gets things together. I was very impressed with their professionalism and kindness I even tipped them $50 a piece. I didn’t have much stuff to move. I would call Norms Moving and Hauling the next time I move for sure! Thanks again Norms Moving and Hauling!
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September 2020 by Ellen Mathia
This business is a gem. The men showed up early, they handled a furniture move of couches and loveseats from one home in Fishers to another in Irvington on Indianapolis' east side, and they were incredibly professional. I still can't believe watching them take a long, heavy, wide couch around a very short corner with an enclosed staircase in front of an entryway, and fitting it all through successfully and without skipping a beat. Price was the most competitive of several firms I checked with. Norm's Moving will be my go-to movers and haulers from now on!
