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March 2024 by Diane Sharpes
I've been with Nelson for many years and they are absolutely THE BEST in Indianapolis and surrounding areas. Extremely prompt in emergency situations and very easy to deal with! So much better than their competitors (tried several).
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January 2023 by Brian Miller
Nelson Alarm is a great company to trust with your security needs. I have used them for my business security for more than 2 years. Their team is responsive and professional. I highly recommend them for security services.
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December 2021 by Kim Fisher
The Nelson team, from the office to installation, did a great job. It’s nice to know our “security” is in good hands. We were very pleased with each step of our system upgrade!
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December 2021 by Jeffrey Dalstrom
Nelson alarm was fantastic! We needed 8 security cameras (4 indoor, 4 outdoor) at our business. The work they did was fast, affordable, and even better than we expected! Their crew was great to work with too. I highly recommend their services.
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November 2021 by Kendra Hutchinson
I love everything about Nelson alarms. Mark was out today, outstanding work and wonderful customer service.
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November 2021 by Amanda Crislip
Nelson alarm does a great job for our home security.
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October 2021 by Donna Watzke
Excellent service from Mark. He called ahead of time, explained what he was doing, and made sure we knew how to operate our updated system.
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August 2021 by Patricia Mendez
This is a great company. I have used their services for almost 10 years. Their after-hours tech, Tristan, was extremely helpful walking me through an issue due to a low battery. And there was the courteous follow-up on Monday to make sure I was happy with the service,
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July 2021 by Safeway Foods
Installers showed up on time both days. They had a schedule and stuck to it for 2 days until the job was done. Very organized and did a great job for us. Will use them again for future projects.
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June 2021 by Kris Wendholt
Tech provided exceptional service and answered all questions I had. There were a few issues with set up but he stayed until all issues were resolved and made sure I fully understand the system before leaving. Would highly recommend!
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June 2021 by Alex Ramion
The company I work for has used Nelson Alarm for fire and burglary for over a decade now and they have always been an easy company to work with. Their response time to system issues or needing to put the system in test mode has always been top notch. Their technicians are always professional, courteous, and knowledgeable. They also have a range of options so you can decide on the quality of equipment that you want for the application, from best value to best quality.
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June 2021 by Nicholas Bol
Great experience with Nelson alarm. They were able to schedule and upgrade to our system with less than a weeks notice, and when they had a cancellation they offered an earlier slot to us. Spencer was the tech who came into upgrade our system and he was great. Very flexible with my schedule, efficient in getting it installed, and personable when showing me how to use the system. Would highly recommend Nelson Alarm to anyone who asks!
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June 2021 by Elizabeth Goble
Nelson Alarm is a great company. We are out of there service area, but since we have another store that uses them, they agreed to helping us out! I would definitely recommend them. Their team is great, there product is good, and it was a lot less expensive than our other options.
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June 2021 by Martin Reist
Aaron at Nelson Alarm was incredibly kind , knowledgeable and professional. He helped out Alarm our service on technical questions we had and now have a much better understanding of how to use our system. A+ for Aaron !!!
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June 2021 by Todd Nierman
We’ve been customers for over 20 years. Just went through an upgrade. The salesman (Jim) and installation techs (Elliott and Steven) were professional, conscientious, timely and a pleasure to work with. Highly recommend Nelson.
