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October 2023 by Laura Hiser
Peter and Chris were so helpful and knowledgeable about a brake problem that was hard to diagnose because of an error made by a local service company. They are the best.
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August 2023 by Sarah Pegg-Hofstetter
Great store with really good management and knowledge.
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July 2023 by James Ratliff
Online they showed they were open on Sunday so I drove there to get some oil , they were closed, no sign with hours on the building. What a waste of time.
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June 2023 by Melywood
Peter was at counter and nicely welcomed me as I came in the shop with a dead key fob for a push button start Toyota Avalon. While he isn't allowed to work on customer's fobs he very patiently and kindly walked me through taking it apart then quickly found the right replacement battery that was only $8. Very grateful for Peter's professional assistance because I would have spent hours figuring it out on my own without his help. This store was a blessing to me today.
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May 2023 by Tom H
Great service!
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March 2023 by Lori Henderson
Just a fyi, they’re not open on Sundays and their website does not reflect the updated hours. We tried calling and no answer. We initially thought maybe they had a staffing or maintenance issue, but there was no sign on their door. We drove there for nothing. Taking our business elsewhere, but please at least put a sign when your business is not open. Thank you.
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February 2023 by DAWN EDWARDS
Not open during posted hours
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December 2022 by Carter Uebelhoer
If I could give zero stars I would. My car battery was on its last leg, so we initially went to Sam's Club to get it changed. When they were short on help and couldn't get it done, we headed just down the street to NAPA. From the moment we walked in, we were treated like we were stupid because we didn't know what kind of engine the car had in order to get the correct battery.The gentleman at the counter proceeded to tell me they didn't install batteries there after I asked but "he'd sell me the kit because it's easy and you can watch a video". By this point my fiancé was on the phone to other auto stores to see if they could help, as she was doing this, the other girl working the counter looked at me and said "wear the pants, you don't need someone to install it, go tell her that". To which I responded "thank you, but I'd prefer someone to do it be safe and we're going to head elsewhere". After stepping outside the girl then popped her head out and demanded I open the hood to my car. I told her we were leaving, and got a fresh nasty look from her. Stay away! Go to Advanced Auto, O'Reilly, etc., where you'll be treated like a person.
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November 2022 by Todd Harter
Knowledge and helpful without all the frills.
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August 2022 by Tom May
NAPA is a good auto parts house. This one can make you a hose to your specifications. They will get you your part or tool. If they are on your way, they will do.
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June 2022 by Mindy Walden
Great people great help great everything
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April 2022 by Krista D.
If I could rate this business a zero I would. I went in to find a power steering fluid reservoir cap for my husband's semi truck. I walked over and found the part I was looking for, took it to the counter and asked the man working if he could see if it was the right fit because their website doesn't have options for semi trucks. He immediately looked down at the package and said, "Well, as the package says this if for Chrysler vehicles. So no it won't fit." At which point he shoved the package back at me. I then handed him the package back and informed him that Freightliner is a Chrysler product so that would be correct and asked him again to please check. He then rolled his eyes and said "ok fine, what year is it?" I told him a 2022 and he immediately said he doesn't have any information on trucks that new and stopped looking. If you cannot be respectful to customers, yes.. even the female customers, find a new job. Also before you decide to have a superiority complex you should probably get a basic understanding of the manufacturing companies that make your products and the products you sell parts for.
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January 2022 by Jason Smith
Half of the 5 star score is having the product that I saw online (and is a good quality part). The other half is for the person that assisted me. It's not a common car, but he was able to look up the part that I needed, took me to it and explained my options.
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August 2021 by John Swafford
Good, quality parts and tools
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August 2021 by Rob Clements
Great place