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September 2024 by Derek Sims
I have never had a more unprofessional experience with a business. Tech was arrogant and rude on the phone and had a totally dismissive attitude throughout the entire interaction.
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May 2024 by Jared A.
Quality work with amazing customer service! They are the best!
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May 2024 by Random car Guy 101
They’ve worked on my car before and they’ve done great work however, a few days ago, I dropped it off for a steering rack and tie rods When I picked the car up, I noticed there was a scratch on it. I look at my dash cam footage, and I see when they were pulling it into the shop. They backed it into something And Makes a big deal of it and pays me a fraction of what it cost to fix. Then he goes out into the shop and starts cussing about me and talking about me behind my back And yelling about how I’m scamming him And that there was nothing that happened. Even after I showed him the video, he still denies it. Dave, the owner is who said all this is a terrible businessman and he doesn’t admit when he’s wrong or when his company damaged other peoples property. DO NOT TAKE YOUR CAR HERE UNLESS YOU WANT YOUR CAR DAMAGED!
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February 2024 by Hailey Hollar
Called in about getting my cracked radiator fixed and mike had me come in to the shop to show me everything, in person, that’s wrong with my vehicle. He showed me what I needed fixed to get my car safely back on the road. He was open about prices and procedures and kind the whole time! Really appreciate it! I got my radiator fixed as well as a crack in my gas tank!
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September 2023 by Jonathan Goode
Took a car I bought up there, they told me it was this and that, spent $3000 to have them fix it, get it back with them saying it needed an exhaust plenum, abotger 1500, took it to another shop, cracked head, that wasnt the problem before. Can't prove they did it, but at the very least, they wasted my time and money.
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September 2023 by Steve Smith
Its rare today to find a automotive repair shop that is honest, fair, and does absolutely quality work. But Mr. Radiator is that. Honest, Fair, andgreat people.
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July 2023 by Pauline S.
Very happy that I found Mr. Radiator on S. Meridian St through a friend's recommendation. They have been in business a long, long time, still in an older building which keeps costs down. You feel like you are dealing with a family business that cares. They are very mindful of helping if you are on a tight budget and want to keep costs down. They will tell you if there is a work around, or if you shouldn't try a work around. They work an almost everything on a car. I had an exhaust problem and a brake problem. Dave also checked a few other things to see if I wanted anything done. I am not easily impressed, but I am very impressed with them. Will be taking my car there from now on.
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February 2023 by Bernice Holder
These people are amazing! I have used their services several times and have always been more than satisfied. Rhonda always works hard to fit me in when I need them. And she is always professional, yet extremely personable. Dave is an exception mechanic who does exceptional work. I am a widowed senior female who knows nothing about cars, and I know I have never been taken advantage of when they have repaired my car. Their prices are very reasonable and their work guaranteed. I wouldn't even think of taking my car anywhere else. I have recommended them to several others .
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February 2023 by Kay White
My car had showed signs of exhaust leak (noise) plus heating not up to par. I had my car viewed at another location, let's just say I was in sticker shock for starters!!Called spoke with lovely girl on phone, told me bring my car in now, 10 am already, so I dropped off. TOTALLY in AWE of this turn of events my car, Excellent customer service, very knowledgeable , my car "fixed" returned by 3:15 same DAY, TODAY , Unbelieveable!!!Sounds beautiful again, TOTAL heat, all under almost ONE FOURTH cost at my first estimate!!!! YES definitely, GREAT, HONEST, Auto Repair Shops with much respect & compassion for their customers. In this day of OVER Inflation, at every turn it's sure Welcome find a Home Base repair Shop!!KUDOS MR.Radiator!!! I'll be Passing your name along with your business cards to ALL my peeps!!!What a GREAT WAY start 2023!! Thank You Again, Dave McCallServices: Auto exhaust system repair
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November 2022 by Jose Oxlaj-Pastor
They sell good products
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November 2022 by Thor England
Outstanding service and speed
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November 2022 by Whit Mavec
Charged me almost 2x the All Data rate and time. Then it was back to the shop 4 times over the next 2 weeks because they failed to fix things properly. Very overpriced for the quality of work performed.
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July 2022 by George R.
I've sent dozens of friends to Dave (whose wife runs the front of house), and I would do so again. He will take the time to run through exactly what is wrong with you, is very fair and competitive with pricing, and keeps up to date with service bulletins. If you have any sort of heating/cooling issue, this is your guy. If you need general work, this is the guy for you. If you need your transmission serviced, the guy in the same building (Gary), can handle your car, too! I've had my alternator replaced here, my serpentine belt, a few tensioners, and other random work. He found a leaky steering rack months before I needed it serviced. Give this place your money.
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July 2022 by Doug Gowan
I have a 2008 Saturn which I use for a work car. It had 111,000 miles on it when the front end began rusting out. Took it to a body shop and they said it couldn't be fixed. Mr Radiator said he could weld it, gave me a decent estimate. Came back to pick it up and he charged me about half that. Said when he got into it that it wasn't as much work as he was expecting. That was over 100 000 miles ago. I don't even consider taking any of our vehicles anywhere else
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June 2022 by Brendon Louve
IF YOU’RE FROM OUT OF TOWN DON’T GO HERE. I was in Indianapolis for a concert, my water pump broke I went to Mr Radiator the next morning to see if I can fix it asap and get on the road. My car was overheating so bad that it stalled out trying to get to him. After I got there he looked in the car and said it’s your Radiator and it was going to cost about 1100. to fix and the earliest he can do it was the next day. I was for certain it was the water pump because of where the water was exiting but he was trying to convince me it was a cracked radiator. I was coming from Kentucky and I stressed that to him that I wouldn’t be able to afford another nights stay and a radiator. He still insisted it was the radiator. After having my club brother come pick me up and look at the car he decided we tow it to someone else. We took it to a friend of his and he put it on a lift diagnosed it and found out it was the water pump. This shop takes full advantage of when a person is in a trouble, he knew I had no one back home and I was to far away from home to get a second opinion. Instead of being a true mechanic and helping someone he did the mom and pop shop thing and tried to convince someone it’s another issue to fix something that’s not broken. He over prices everything to make a quicker dollar.Service: Auto maintenance
