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“Tim Egan is one of the best in "customer service" that I've ever worked with. He has taken a lot of time to explain the entire process of buying and selling homes and I would recommend Tim to anyone.”
“First time home buyer, everything from the first lenders I went with crashed and burned a week before closing, Lou stepped in and salvaged my loan in ONE! Day.
From our first phone call I knew I was in the best of hands!
My family and I have a home because of him and our realtor, for that I am forever grateful.”
“Worked with Mark Hardin and Ruoff Mortgage on our close. We had some challenges with another lender who was being unresponsive and just didn't feel like they cared.
Mark came in at the 11th hour from a recommendation and saved the day. The process was easy, simple and we were given udpates all along the way. Mark and Courtney (Loan officer) were attentive, and diligent. They found solutions and worked with us not against us.
Ultimately they helped close a deal for us in 12 days and helped make my family's dreams come true.
I will refer anyone to Mark Hardin's team in the future. And if the time comes where we do move, he'll be my one and only call for a loan.
Thank you Ruoff Mortgage, Mark Hardin and Courtney Williams”
“Jordan and his team are great! All interactions were personable, professional, and thorough. Home purchasing is stressful, but Jordan was always available to provide encouragement and support, as well as some laughter! I would work with him again, and refer him to others!”
“My loan officer is great to work with. She is very knowledgeable, polite and very helpful. She made the whole process so easy that it didn't even feel real but it is. I have used this person before and I hope and pray if I should need to do this again that I get her again. Thank you so much for such a good experience.”
“Great service great team very transparent help me understand the process all the way through. I would definitely recommend this company to anyone who needs a mortgage.”
“Chad and Greg were absolutely phenomenal. Kind, easy to work with, competent, reliable, and endlessly helpful. We hit some serious snags during the process that could have easily derailed the whole purchase had we been with another company, but Chad and Greg knew exactly what to do and put in hours of extra work to help us close successfully and on time. So grateful we chose them!”
“Thanks, to Jennifer and the Ruoff team for a smooth house buying experience. The Loan Butler app shows you what happens every step of the way. You are the best in my opinion!”
8:30AM - 5:30PM
3950 Priority Way S Dr # 106, Indianapolis
Mortgage Lenders
“Great communication, professional and friendly staff. If you do your part as a buyer submitting ASAP all the requested documents and information, the process will go smoothly from start to finish. Highly recommend.”
“Robin made the first time home buying process so, so easy for us! She walked us through every step of the way, in detail. Robin was always more than happy to answer any questions we had, regardless of how silly they may have been. She was always very prompt with responses and very easy to get a hold of. At each step of this journey, I always felt like she had our best interest at heart. She is very trust worthy, honest, and an awesome cheerleader! If I could give infinite stars, I would! Robin, thank you again for helping Clayton and I on our journey, and thank you for being so awesome!”
“Always made me feel comfortable to reach out with questions and feel secure when closing approached. I felt confident going into closing as a first time homebuyer with Randall on my side!”
“I was recommended to Spectrum Mortgage by my realtor. Aaron Campbell was the person who helped us through the whole process. We closed quickly and on time and got a good rate. If I was buying again today, I'd use Aaron at Spectrum again.”
“The branch on Post Rd. on the east side of Indianapolis was clean as usual. The staff is very friendly and competent. They keep the lines moving at s stay pace. The wait is never long. Today I had to get my debit card replaced and I was in and out Weirton 20 minutes. Thank you TCU for your efficient service in a otherwise hectic day.”
“Richard is amazing to work with – so much so that I felt compelled to leave a review! He made purchasing my first home a breeze. He was prompt, answered all of my questions, and is a genuinely nice guy! I'd recommend Richard to anyone!”
“Chance Nelson was absolutely amazing! You truly should go through him. He paid this process smooth and painless. 15 days to close! He was so patient, informative, and just anything you’d want when home buying as it’s already stressful as is. Me and my family are so happy!!!”
“amazing experience whit gsf mortgage 1000% happy.nicolle lissade help me whit all the steps i was really pleasured work whit her thanks nicolle and thanks gsf.”
“This credit union is better than any of the banks around (I've used) in terms of Service offerings and Customer Service. I've had good experiences over the last 10 yrs in auto loan and account management.”
“This branch one of the best !! Specially the branch manager Joseph Wilkins, always ready to help with a great smile. Other bankers are also very nice and helpful. Writing this feedback after couple of visits .”
“I have been a very happy customer with TCU for years now and the downtown branch (Washington & Capitol) has been my "go-to" branch for much of that time. Super helpful staff with friendly smiles...and usually COFFEE.”
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“I had a great experience with Jake and Joe. They made things easy and helped me understand everything along the way. Professional, organized and knowledgeable. Communication was never an issue. I’d recommend to anyone.”