Master Jewelers is a highly recommended jewelry store known for its exceptional customer service and quality work. Customers frequently highlight the personalized attention they receive, making them feel like the only customer in the shop. The owner, Michael Neylon, and staff, including Daniel and Mike Brown, are praised for their expertise in guiding clients through various jewelry processes, from selecting engagement rings to custom designs and repairs. Many reviews mention the affordability and impressive quality of the pieces, with one customer noting that their custom engagement ring exceeded expectations and stayed within budget. Master Jewelers is also recognized for their timely service, as seen in a story about creating a special ruby piece for a 40th wedding anniversary. Customers have shared positive experiences with repairs, stating that the store restored their jewelry to like-new condition, even after previous poor craftsmanship elsewhere. The team is described as kind and patient, especially when helping clients assess and sell jewelry items. Overall, Master Jewelers stands out for its combination of great prices, skilled craftsmanship, and a welcoming atmosphere, making it a go-to destination for jewelry needs.
Over-performed the dreams in my head! These people make you feel like their only customer. I went in with a custom engagement ring idea and they knocked it out of the park and came within budget! Needless to say, she said yes :)
March 2024
They worked with me to create a very unique engagement ring. Daniel helped guide me every step of the way and the end result was amazing. 10/10 would recommend!
March 2024
I took my mom’s jewelry to Masters Jewelers to find out what was real and costume. I then sold them some of the jewelry. They were very kind and patient while going through everything.
