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“Top-notch service by Jeffrey at this UPS store! He was working alone during a very busy last hour of the business day on 7/3 where I witnessed his interactions with a couple dozen customers. Calm, cool, helpful, happy. A+ customer service, Jeffrey - thank you!”
“I recently had the pleasure of visiting the UPS Store, and I was thoroughly impressed by the service provided by Andrea. From the moment I walked in, she greeted me with a warm smile and was incredibly helpful throughout my entire experience.”
“This business really surprised me, I was able to give them an item to return, and the lady at the front desk explained everything that she needed to make this return smooth for the both of us. She scanned my return item, gave me a receipt and I was out the door before the next customer walked in. Now that’s customer service! ?”
“Cory is the main person I have dealt with at this location, however, ALL of the women what work here are fabulous! I’ve only seen 1 man and he was a filler, he was nice too. They are usually very busy but take care of customers in a timely manner. I will say this to customers, it would help the staff if you showed up prepared. If it’s an Amazon return, you know you need to have either the QRcode or it must be pre labeled and packaged. Why aren’t you ready when you arrive. Stop holding up the line by not showing up prepared. I don’t mind waiting when the customers are prepared when they arrive. If you are just shipping UPS, you know you need the package to have specific information on it. The point is, be as prepared as possible so that there is less stress in the employees, especially when there is a line. They work hard to service us, the customer, let’s make it easier on them as a good customer!”
“I had the pleasure of meeting a young lady named Tiara NOT sure if that is how you spell her name but I would like to say she was very friendly and helpful also very polite she made my drop off and shipping equipment very easy .”
“The service received from Brandon is the reason for this rating. He was an absolute gem. I had 6 boxes of books to ship. He was there to open the door for us, helped me re-tape the boxes, and helped me find the cheapest shipping solution to get the packages to their destination on time.”
“Staffer (Nichole) highly competent and efficient. Great work ethic and made all of our shipping (there were SEVERAL of us) an absolute and accurate breeze. UPS : Nichole is an INCREDIBLE asset to your business, so treat her well!”
“Dee, the store manager, was cool, calm and collected the entire time there was a long line of people waiting to be helped. Dee made sure to keep everyone engaged and speak to everyone even while it was extremely hot and stuffy in the store. He was so patient, especially with me having a lot of items to ship. I usually come prepared to drop things off, but I came in needing tons of help. He and the other lady that was managing the packages felt heaven sent. It was truly hard to be inpatient and irritated after seeing how compassionate he was. The customer service was stellar!”
“Nora UPS is awesome! They are caring, friendly and have amazing attitudes. Jeff is my favorite and always goes above and beyond. Keep doing what you're doing!”
“Excellent customer service from the store manager, Janell. Thank you !! I went during the day and during the week. There was no waiting. Very helpful and at a great price. Thank you.”
“Shay is outstanding in customer service and took lots of time to help me when the customer service hub was nearly useless. Was very excited to leave a good review for her! Thank you”
“I had called before b/c I wanted to verify that they're able to print my return label - no answer. I walked in, wasn't greeted, so I walked over to the gentleman getting a shipment ready and asked him if I provide a box, would they be willing to tape it and if they're able to print a label. He said yes, as long as it's not a lot of tape and that printing is $2.25. I was in and out within 5 minutes but for a piece of paper, it's $2.25, the ink is $.19. I'm just shocked. Of course I paid, I want to return the item but what a robbery. $2.45 in total (tax .1) for a return label...I knew I should have run to the library but it's farther!”
“I received a very friendly greeting and kind, quick customer service. My visit to this location was nothing but pleasant! Give them a try and give them a rating!”
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“Store 2812 Joseph was who assisted me. I had a return but did not have a box so Joseph help me bag my item up and take pieces apart, which was a job in itself I legit would not have been able to do it without him. We were outside in the heat. He did not have to help me at all, and if it wasn’t for him, I probably wouldn’t have even returned the item due to the fact it was so hard to package back up. If I would’ve been able to him, I would’ve given him $100 for his help. Best customer service I’ve ever had and needs recognition for what he did for me today! 10 out of 10”