Lush Cosmetics at Keystone offers a wide range of fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. Many products are naked (packaging-free), and most packaging is made from recycled and recyclable materials. Customers appreciate the friendly and helpful staff who make shopping enjoyable. Staff members like Zach, Chaya, Roshni, and Johnny are frequently praised for their knowledge, friendliness, and willingness to assist, including demonstrating products and providing samples. Visitors enjoy the fun and engaging shopping experience, with demonstrations that are especially loved by children. The store is well maintained, clean, and organized, with dedicated sections for new products and eco-friendly cosmetics. Although some mention that prices can seem high, most agree that the products are long-lasting and worth the cost. The store offers a variety of unique and neat items, making it a fun place to explore before events like sports games. Overall, Lush at Keystone is viewed as a welcoming, sensory-rich shopping destination with helpful staff and quality products that promote ethical and sustainable choices.
Had the best experience at this Lush location. The staff was so friendly and went out of their way to help us every step of the way. One employee, Chaya, was the absolute sweetest! She was so well informed about all of the products and made sure to answer any questions we had! Would visit again!
October 2025
Great staff, plenty of products. Only location in IN
September 2025
Love this store it's my new favorite! The employee ZAC is above n beyond!!!! Until we meet again zac. Ur amazing rock ur job
