Lowe's Home Improvement is a go-to destination for all your home improvement needs in the Indianapolis, IN area. With a wide selection of gardening supplies, appliances, paint colors, and patio furniture, customers can find everything they need for their projects. The staff is generally helpful, with one associate praised for assisting with plumbing parts and another in the Electrical Department providing excellent customer service. However, some customers have expressed disappointment with the lack of human interaction, as Lowe's has transitioned to a more self-service model. While there have been a few instances of items being out of stock online but available in-store, the overall experience is positive, with the helpful staff making up for any inconveniences.
I had worked at this location for two years. I love the people and customers. The Store manager John definitely helped turn things around. Unfortunately, I had to leave due to some issues. The situation should’ve been handled differently. But I do miss seeing some friendly faces.
March 2025
Had all the plumbing parts I needed . Associate was there to help me ,to get rid of the rigged Parts I had and put it back together correctly.
January 2025
I normally go to a competitor because it's more convenient but I tried the slowest door today. I was forced to use the self-checkout, no checker is working. For me that's a non-starter and I won't be back.
