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February 2024 by Brock W.
I had a fantastic experience at this Lowe's today. Both Paul and Geremy were immensely helpful setting me up for a new water softener and directing me to some other things I needed. We've since moved to the Northeast side, so I'll likely be visiting another Lowe's, but for the 5 years we lived in Broad Ripple, this Lowe's has been great to us.
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February 2024 by joseph zimmerman
PSA: NEVER EVER buy appliances from Lowes. This has been an absolute nightmare. I have had 4 fridges delivered and ALL of them have been damaged or caused property damage to my house. Customer service was not up to par. I had to spend my own time getting quotes for the damages caused and still did not get an appropriate % off the order for all the hassle. DO NOT use them for appliances. Pictures are damages on the fridges and damages cause on our home due to the delivery.
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January 2024 by Jeremy Smith
Helpful employees, great stock , fair prices
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January 2024 by Natasha M
Awesome workers
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January 2024 by Jamie Gonce
They had what I needed and I was in handout. Self check out is great
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January 2024 by Wayne Deutsch
Grreat place, helpful employees ⭐
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January 2024 by Anthony Foley
Great kudos to London in the Plumbing department.
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January 2024 by Mahogany Moore
Mr. Randall was amazing. I am amateur at home repairs so identifying things I need can be difficult. Mr. Randall helped me find what I needed and educated me on those things. I appreciated that!
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January 2024 by Chad Martin
Better than Home Depot
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January 2024 by Rosemarie Cline
Great store
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January 2024 by Kim Rutland
Lowes on Rural st or the Glendale one ..customer service and selection is excellent...the one on 86th can't even compare..there is a huge difference.
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January 2024 by Josie Swails
It's Lowe's, how can you possibly be disappointed? I've been to this location a million times for both business and personal reasons, and I have virtually nothing to complain about (except their lumber quality vs. price, you know Menards is the answer for lumber.) ?
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January 2024 by Dallas Gill
Had just what needed.
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January 2024 by Taylor Williams
The employees are really nice and lots of them have been there for the ten years I've been shopping the location. I think that says a lot.
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December 2023 by Joseph D.
Absolutely terrible service here and worse on the delivery service. I went to buy a washer and was going to buy a matching said and I knew there was a discount if you bought them together. The guy pretty much refused to sell me a dryer. They were supposed to haul out the old washer and the delivery driver showed up solo and couldn't get it downstairs. Acted like he could care less. Rescheduled and after they installed the new one they said they just couldn't get the old one out. I told them it had gotten in somehow. Tough crap for me. This time I went to buy a fridge for my wife's Christmas present. I explained my circumstances and was assured the drivers were professional. They get here and say they can't get the old fridge out. Talked to their boss told I would get a call back. Got another call and was told they would send a bigger team. So I told my wife they were coming back tomorrow. Just got another call saying they can't help me. And the attitude was just like sucks to be you. We don't give a crap about you, your wife or Christmas. Yeah, yeah, we'll credit your account. I used to like them because of the veterans discount but I'd rather pay the extra 10% and get taken care of.
