Kroger is a large grocery store that offers a wide variety of food and household products from popular brands. Customers can find fresh produce, meats, seafood, dairy, and home goods, making it a convenient place for many needs. The store has a friendly atmosphere, with helpful staff who treat customers with respect and courtesy. Many shoppers appreciate the store’s old-style layout, which they find nostalgic and different from modern stores that sell clothes and shoes. Kroger also provides ample handicap carts and services like prescription filling, making shopping easier for everyone. Customers value good customer service, especially when employees explain deals clearly. For example, one shopper was able to get extra free items thanks to staff explaining a promotion. However, some concerns have been raised about store policies and staff behavior. There are complaints about young employees acting dismissively or accusing customers without reason, which can lead to frustration. Some customers also feel that they should not have to scan and bag their own items, especially since they don’t receive discounts for doing so. There are suggestions for hiring more cashiers and having staff work full hours to improve service. Additionally, some seniors and customers without smartphones find fewer coupon options now, as Kroger encourages digital discounts. Despite these issues, many find the store’s prices reasonable and enjoy shopping there, especially with the benefits of being a Kroger Plus member. Overall, Kroger remains a popular choice for a wide range of grocery needs with friendly service and good product selection.
From the moment I walked in Mrs Teresa greeted me with a warm smile she also asked did I need assistance which is a first lol she is such a pleasure to see and talk with Thank You Mrs Teresa for being you ❤️
December 2024
Really disappointed in spending $45 on a cake that was sloppily decorated. Picked this up for my daughter’s 4th birthday on 12/14/2024. Did not come out looking like the one in the catalog. The cake tasted fine and was moist, but this should have not been the end result. Will never order another cake from here again.
October 2024
Pharmacy is perfect staff here is very nice and listens to my concerns
