Kroger Marketplace offers a wide variety of food and household products, making it a convenient option for shoppers. The store features fresh produce, meats, seafood, dairy, and more. While many customers appreciate the cleanliness and organization of the store, recent reviews indicate some concerns. Shoppers have noted that the produce section is often understocked with poor quality items, leading to disappointment when seeking fresh options. Additionally, the store's large size has made it difficult for some to find basic items quickly. Customer service experiences have been mixed, with some employees being unhelpful, while others are praised for their kindness and assistance. A recent visit to the St Vincent clinic inside the store revealed issues with accepting certain insurance plans, which left some customers frustrated. Furthermore, there have been complaints about dairy products being spoiled upon purchase, raising health concerns. Despite these issues, many still enjoy shopping at Kroger Marketplace, valuing its variety and occasional helpful staff. Overall, the store has potential but faces challenges that need addressing to improve the shopping experience.
The store is mostly fine besides the lack of cashiers, but the produce every time I go is almost totally depleted with only awful quality stock remaining. If you are planning to get anything fresh, just about anywhere else would be better.
February 2025
I had some trouble finding some basic things because they have made the store so huge, you don't find things as quickly. Also, because they want quick items to spur impulse buys. Otherwise, it was a productive and rare trip to the store. I feel like they have added so much they are trying to compete with Walmart or Meijers.
January 2025
No carts inside, young kiddos just standing around while only one employee brought 5 carts at a time. Rude customers everywhere. Their employees looked disheveled and unkepted. When has. Coming to work looking homeless become acceptable. Won't be bk to this location.
