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September 2024 by J P
The pharmacist is amazing! She offers excellent, personal service.
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September 2024 by Lyndsay Asia
I came in here yesterday because it says they are open till 8:00 online then all the workers tell me they're open till 6:00 on the weekends getting here by 5:15 they already closed I'm pregnant on a script I have to be on
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May 2024 by Tammi Jones
Olga was the best, I was having trouble getting my medication due to insurance issues. She was patient with me and even called the insurance people several time to get my situation right and get me what I needed! Thank you so much Olga!!
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October 2023 by Todd F.
Rude people. N customer s omg ass holes n dick head n the police officer they have there omg has a chip n his shoulder. Walk around with ur hand n ur gun really I'll have to make sure I do that from know on %. Ass holes. Damn. Ass holes n dick heads. I'll make sure I carry my gun n my pepper spray from this day forward anyone get rude with me r n my face pepper spray. Then who knows after that Damn can people working there be any ruder really Damn
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August 2023 by Michael S.
I stopped by this Kroger location after brunch with a friend to get some groceries, and was very impressed with the store. This is probably the best Kroger I have shopped at in Indy in quite a while. The ambiance is different and nice, and the staff are very helpful and friendly. They are very organized and the checkout lines are clear and not crazy busy. I was lucky enough to have a check out line open while waiting in line, and was the first one in line to checkout. The cashier was great and very professional. My shopping experience at this Kroger was wonderful compared to other Krogers. It was smooth and not crazy and hectic like other Kroger locations. The staff actually knows what they are doing and are competent enough to do their job. The selection of produce is better at this Kroger than other locations I have noticed as well. I will definitely be back at this Kroger to do grocery shopping, because it is a pleasant experience.
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April 2023 by Nick Abdullah
All the staff is sitting on a bench right next to the pick up window smoking.
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February 2023 by Elizabeth S.
I went here to buy boxed wine for our friends wine night. Th bag was leaking after purchase. My friend and I went back to exchange it and we're told we could not. I am very disappointed as I paid double for a faulty product that should have been exchanged immediately. The girl at customer serve was super unreliable and I wish I got her name. Do better.
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January 2023 by Ella T.
I visited this store on Friday, January 13, all went well until I needed help at the service desk. I shopped for my groceries, checked out and then decided I would purchase a lottery ticket. There was no one at the service desk so I decided to ask Ian, who was standing at the end of a register waiting to bag the next customers groceries. I was very polite, I excused myself and asked Ian if the service desk was open, he rudely responded, "I DON'T KNOW " and turned his back on me. I asked Ian if he could find out, and again - even more Rude - "I AM TALKING TO HER!!". By this time I am getting upset, so I snapped back and asked again if he could find out. Then Ian yells to the manager and asks if anyone is working the service desk and she sent someone to help me. I am finding with more frequency, the workers at Kroger are becoming more rude and obnoxious. I have been a loyal Kroger customer for more than 30 years and this is not the first time I've been disrespected and treated badly by one of its employees. I had just spent my hard earned money on food at this store and all I wanted was a lottery ticket. I will probably continue shopping at Kroger because it's a habit, but I hope that Kroger will hire more respectable employees who will treat their customers with some dignity and respect.
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December 2022 by Ann L.
There are about 3-4 Krogers in the area that I go to from time to time, and this is one that is in the "if I'm driving by and need just a few things" category. I've never done a big shopping trip here, but it has been decent for buying a few items. My most recent trip was a desperate quest for dried cherries for some cookies I was making; this was the 4th place I tried and they actually had them! They were a bit tricky to find, but they did have them! Checkout is my biggest issue with all Krogers and this one was no exception. Only self checkouts were open and they didn't seem to want to work without a Kroger card; I do have one but didn't have it with me and apparently have never set up an alternate ID. I had to wait for someone to come over to unlock the self checkout so I could pay without the card (she had to scan a generic one). Anyway, the person who helped me was nice and I got the cherries, so this Kroger will stay in my once in awhile rotation.
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October 2022 by Francisco Chávez
10 minutes after Lunch break still closed.
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September 2022 by Beth S.
This store is getting worse and worse. I had a pickup order and when I got home and unpacked it one of the six packs of soda was missing a can. I call nobody answers the phone. It's 1130 on a Tuesday morning. I call a second time nobody answers the phone. Every time I go there is a new exercise and disappointment, because this is only the incident today.
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September 2022 by L ReneeW
I moved to the Indy area and chose this Kroger pharmacy because it was close to my home. But they have been so helpful and friendly every time I’ve had a prescription called in there. I’m thankful that I chose it for my pharmacy.
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September 2022 by Jessica Harrison
Pharmacist is very rude and they lack a lot of knowledge on what they are doing.
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August 2022 by Caroline Jeffries
The pharmacist at Willow lake Indianapolis is outstanding especially matt. He went on and beyond in getting a 30-day free trial medicine for me. Olga is also the best assistant. They need a raise!
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August 2022 by Lisa Whiteman
I moved to the Indy area and chose this Kroger pharmacy because it was close to my home. But they have been so helpful and friendly every time I’ve had a prescription called in there. I’m thankful that I chose it for my pharmacy.
