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September 2024 by Fawn Green
They do not answer the phone!
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September 2024 by Dallas Baker
Never answer the phone
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July 2024 by Levi Wagner
Pharmacy tech was not helpful or nice at all. Ignored me repeatedly. Took much longer to get a prescription than what was given as a time frame.
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May 2024 by Rose Lee
Awful experience. I’m autistic and have trouble speaking loudly. I stood at the counter for 10 minutes while a pharmacy tech stocked medication in the back. Didn’t look up to see if anyone was waiting at the counter and all of the checkout associates around the pharmacy were too busy gossiping with each other to notice how long I had been standing there. I eventually just left out of embarrassment. I will be switching to a pharmacy that is more friendly to people with social anxiety
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April 2024 by AngelPop “AngelPop”
The pharmacist was great at finding me a discount for my meds! However the pharmacist technician didn't seem like she liked her job and was very lazy when I asked her questions about my meds. She should go!
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April 2024 by Scott Hughes
Sondra the pharmacist is amazing. All pharmacies across the country are understaffed and that is not because of the pharmacists at all. Kroger corporate and all corporations are making it harder and harder for their pharmacies to operate in the name of more profit and greed. The stock goes up, but the services are hampered by corporate greed.
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December 2023 by Elizabeth Matson
DO NOT GO HERE!!!!! If I could give 0 I would. I’m so disappointed. I waited over 3 days on an in stock medication to be filled. Every time they said it would be ready it was not so I had to keep coming back. So I started calling before returning back. On the phone they said it was ready, I would get there and again they needed more time. This has happened EVERY time I’ve gone through this location. DO NOT use! also bring all documents because they have to enter your information over and over again.
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December 2023 by Catherine Curry
This pharmacy is often understaffed requiring them to close the drive through for days and not answer the phone.
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October 2023 by Kenna French
The pharmacy department was very pleasant to me! Thank you ?
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October 2023 by Alan Berry
I hate this place.
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September 2023 by Rodney R.
It's a less than 50% chance of finding a cart inside the store. And the employees do not give a damn. I've had cashiers walk away from me to talk to another employee or a friend when I needed help in the self checkout. Got into a shouting match with a cashier when she just flat ignored me. I asked for help and she told me she'd get to me when she had time. She was standing talking to a friend of hers. Kroger on keystone and 65th is smaller but a much better store
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June 2023 by Bryce Dudley
Really not that good. Told me my script would be ready "tomorrow after 5" drive all the way up to find out its not even close. Come back bext day.
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June 2023 by Luis S.
The grocery lead JUSTIN is very rude and very unprofessional. I don't know why he gets away with acting like this and is a lead to this Kroger. JUSTIN walked away from me when I asked him a question and he didn't like what I had to say. EXTREMELY UNPROFESSIONAL to vendors as well as customers. If he doesn't like working in a customer service industry then he shouldn't be working here.
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April 2023 by Heather Martin
Sandra Daly is amazing!!! Goes above and beyond! She's been my pharmacist since 2011. ?
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March 2023 by Suzanne K.
My mother shopped at Kroger and thought it was the finest grocery known to man. If she saw it today she would "roll over" in her grave.We went last night at 4:35PM. I only wanted a few things. Yogurt, the shelves were empty of the larger sizer of yogurt. Cottage Cheese, I took the last 3 containers. Frozen Pizza, out of every kind. I got one we had never tried before, and it was a waste. Cleaning supplies, out, had to get another brand, and on and on.We thought we would be in and out, but of course, Kroger always has a line. This time it was unbelievable. No CASHIER'S at all! One young man trying to serve the self-service lines of which there are now 3X as many.People complaining. People having technical problems. People not being able to use the self-check out.My husband complaining saying he will NEVER go back to Kroger and me wondering what "hell" where we in. Large carts full to the brim. At least 5 in each line. Each taking no less than 15 minutes to check out. I really thought I would scream. Then I just got depressed. Is this really what Indianapolis grocery shopping has become? No stores but Kroger and Walmart, both with only self service linesI have shopped in Carmel and Westfield and I did not encounter this service level of bad service. But once inside Marion county, well, who cares? Certainly not Kroger.In summary we picked up our items in 20 minutes and stood in line until 6:10 to pay.Never again. Been there done that!
