Kroger Pharmacy in Indianapolis is staffed with dedicated professionals who help customers lead healthier lives. The pharmacy offers vaccinations, medicine, and clinical services, including flu shots and the Tdap, measles, and shingles vaccines. Prescriptions can be managed easily with convenient online tools for transfers and refills. The staff provides great customer service, with a team described as marvelous, compassionate, capable, helpful, knowledgeable, and friendly. They make the experience enjoyable and ensure customers feel seen and cared for, not like just another customer. The pharmacists and technicians offer helpful advice, answer questions, and navigate new medications with poise and respect. They are diligent about answering phones and calling back in a timely manner. The pharmacy features a drive-thru and medication delivery, though some prefer the in-person experience. The location is very busy and can be chaotic with a high volume of people, which may lead to a short wait time for medications. However, the staff handles the crowd well, and a little patience is understood. The overall experience is positive, making it a recommended and appreciated pharmacy in the area.
Great customer service. Megan and Ashlinn made me feel seen and cared for answered all my questions and didn’t make me feel like I was just an another customer. They get busy but always answer the phones or call you back in a timely matter. I’d recommend them to all my friends
February 2024
Best pharmacy in the area. The pharmacists are compassionate, capable and helpful. I don't know why this place doesn't have better reviews.
October 2023
Very knowledgeable staff. They helped me navigate around starting a new medication. They are also very friendly. When refilling prescriptions, they are ready when they say they will be ready.
