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January 2024 by David Monson
Employees were friendly and helpful.
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January 2024 by Becky Bailey
Incredibly kind staffFilthy store & restroomsI won’t go back
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December 2023 by Joshua A.
Always long lines and low staff or stock. Not worth ordering online either as getting pick up is just as slow as waiting in the inside line.
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November 2023 by Michelle Willis
Called to see about a specific item in stock and the associate who answered the phone was extremely rude. She had a very poor attitude and was very unprofessional. I will definitely not be shopping at this location!!!
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November 2023 by Rachel Kientz
Thank you to the women at the sewing station for helping me find safety eyes! You were helpful, kind, and informative and I wish you the best holiday. Thank you!
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November 2023 by Nancy OKeefe
The woman and man at the fabric counter at this JoAnn store were super helpful recommending the JoAnn app, suggesting setting up an account and leveraging the coupon offers. We purchased over 40 yards of fabric and had a great experience because of their helpfulness. They were also friendly and very accommodating with cutting the fabric into smaller sections plus recommending the fabric size for our wedding project. Thanks for your great customer service!!
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October 2023 by Cathy Haynes
Great buys and fun to shop. I love coming here and just browsing through all the great items.
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September 2023 by Mariana Oliva
This store has the WORST costumer service all around Indiana. I asked for help three times and no one came to help me. I even requested help because my JoAnn app was frozen and the cashier Rebecca showed no interest on helping me.
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September 2023 by Michelle
This store was so incredibly dirty today. I had one amazing staff member, Kaitlyn, who kindly helped me to cut fabric and was very polite and friendly! The other lady at the fabric counter was not helpful nor polite when I asked about which fabric would be a better choice for my project. And the woman working the sewing machine area was downright rude to 2 customers while I was there.I wish we had another fabric store to shop at, as my experience today made me not want to shop here ever again!Clearly this store needs a better manager, one that can deliver good customer service and a clean environment in which to shop!
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September 2023 by Sue Smitha
The store had lots of inventory to choose from, also great prices and coupons.
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July 2023 by Tiffany Pulkowski
Stock was good, found what I was looking for. Passed 4 or 5 staff chatting in the aisle on my way to the checkout where one cashier was trying to keep up with the line. He was doing a fabulous job working as fast as he could and was very pleasant.
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July 2023 by Brandi Nicole C.
I don't know who's bright idea it was to put all of the books that Joann's sales in one section together, but it was a very dumb idea! I wanted a new crochet book and couldn't find anything in that clusterf*ck! Ughhhhh very disappointing!
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July 2023 by Laura D. Kelley
Very helpful, friendly folks and they had the fabric that I needed on sale ?
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May 2023 by Laura Moore
Went to exchange a couple skeins of yarn for the same yarn but a different color. Would only give me 1/2 the price back of the yarn and wanted to charge me full price for the different color. They had the colors I was exchanging in stock at full price, so its not like they were discontinued.Terrible customer service. I spend roughly $3000 a year on yarn and will never buy from Joanns again.
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May 2023 by Denae Ball
Love this Annika hair do!! Took me back to salt and pepper!! Go grandma for encouraging her to try this hair style!! She gave me life at the check out!
