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January 2024 by rachelle bauman
If store has police on not accepting cash bigger then 20 should be posted or explained not just turn down rudely by cashier and not given reason. Asked for manager and refused to get one. Let went to Micheal’s right down street. Did call and speak with manager once got home they were helpful and said my purchase did fit there requirement. Sorry if having bad day working retail don’t take out on customer because with out customers you don’t have a job.
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January 2024 by Tyanna M.
I have shopped at this Jo-Ann Fabrics several times. I have taken lessons from an individual to learn how to sew but really have not practiced it. Usually when I go in the store I am looking for something in particular and most of the time they have what I am looking for. I also like the fact that they really don't bother you while you're in the store shopping. On this occasion I wanted to look in the pattern books to find a pattern and my daughter wanted to look for a new journal for the new year. We both found what we were looking for. I am sure I will be back in the store again and hopefully by then I will practiced sewing a bit more.
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January 2024 by Chris L
Christmas decor is picked over, not much left. Good sales though.
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August 2023 by Jolinda R.
The Joann Fabric store in Castleton has been my go-to store for quite some time but lately the new cashiers they have are so rude. This cashier lady with orange hair wouldn't even give me a bag for all my stuff. She only bagged half of it. When I asked for a bag she said she didn't have one big enough and kind of smirked at me. When i got home I realized she had crammed all of my black sparkly floral picks in with my horribly expensive light pink velvet yarn which left all the yarn with black sparkles on it! Ruined! IN A GIANT BAG!!!! I won't be coming back to this store. Not only are they rude but the store is filthy and the isles are a mess to the point you can barely get your cart down them. If you are looking for someone to help you, forget it. They go the other way if they think you are going to ask them for help or to find something.
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March 2023 by Eva Pedraza
The selection of materials was impressive. The colors and prints were amazing. I can spend hours in this store and still not see everything!
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March 2023 by channing robinson l
Good crafts and stuff and if you need colorful edible candy melts go here!
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December 2022 by LENA BILLINGSLEY
The store is lovely and set up so that just about everything is in a place you can find it. The staff is friendly, helpful, and professional, Just wish there were more personnel if you needed help. I'm always pleased shopping@ Joanne's because they always have new and interesting specialties for more then just sewing.
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December 2022 by Willby Adams
Absolutely divine store. I met Heather today, she is the most wonderful person! She was gushing with me about video games, my transformers tattoos, my satanic necklace, ect and it made my day so much. And when I checked out, KC called me sir, after noticing my he/him button and it was the best experience I've had so far at this place.Anyways, it can be pricey, but it's well worth it. Love this store and can't wait to go again!
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November 2022 by Rickie Bellamy
Great place to purchase fabric and sewing machines. There is a large assortment of both items and more to choose from. Everyone there is very helpful and courteous. The place is very clean and organized to the point I was able to locate the things I was looking for.
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November 2022 by James Cochran
The lady that helped me was very knowledgeable and patient answering my silly questions about sewing machines since I only have YouTube knowledge how I'm going to do my sewing project.
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November 2022 by Judy Norton
The app is horrible. Took me 3 days to finally get my order to process. My experience at the store was great 5 stars! The app, I would give it a zero but not an option!!
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October 2022 by Elayne Arididon
They post half price coupons on items not on sale....EVEYTHING in the store is on sale..They have coupons for 25% off clearance and the same coupon at the bottom says CANNOT use on clearance items....Material was on LAST CHANCE tag item but rang up at full price....went back to store took a picture of the sign and got $ 8.20 back, BUT WHY do u need to do that??? The older lady at the front register answered the phone and yelled at the person on the other end I CANT UNDERSTAND YOU!!!! and hung up on the caller..
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September 2022 by k. whatley (Mswhatleysworld)
Joann's has a lot of classy Halloween decorations. The Art deco style Halloween decorations are some of the nicest decorations I have seen. I have posted several videos shopping for Halloween decorations videos on YouTube.
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September 2022 by Sandy Gonzales
9/15 went in about 45 min before closing. Great cashier, super polite and did her job well. I was impressed by her "before closing" spirit. I understand employees just want to get you out and head home. This lady didn't sacrifice her customer service. Clean store, well stocked and a great selection.
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September 2022 by Kristin E
Staff was very helpful and friendly. Great selection of items. Way more than just sewing supplies!