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April 2024 by Ethan Eckhart
Wonderful job
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March 2024 by Kailyn Marie
Patrick was amazing! Wonderful experience overall
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January 2024 by Ashlee Dines
Shelia is amazing! She kills it every time. Sometimes the other photographers can be hit or miss, but you still always get at least 10 great photos. With Shelia you get 25 great photos. Perfect if you have a little one. I usually get access to my photos same day within a few hours!
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December 2023 by Chuyue Combs
This is my third time at JCPenney Protraits and I think I won’t choose this place with the current management in the future. Three reasons:1. They lost 30% our photos. Management rushed the session so they took out the SIM card before downloading. Management said that they gave us all, but we remember how many flash lights there were and out of 21 photos we got, we were only satisfied with 5 at most. Usually I get 30-40 photos from them.2. Management rushed through the entire session. She was interrupting our session ten mins after we went in. Photographer said our session was shorter than 15 mins. It made us so nervous during our session due to the constant rushes from their manager.3. We waited there for twenty more mins for them to recover the photos, manager didn’t come out to explain to us once. I understand that they were busy but time spent from both sides. I prefer my time to be valued also.Final solution:They offered us 25dollars off because we lost 30% of photos. So for digital is still 109 dollars for us. Then after reviewing our poor quality photos, she gave us digital ones for free but saying that we should not comment on google.Not to mention the photos that they sent us includes one photo of others. Now I suspect how private our photos are at the end of day. Will my photos be included in someone else packages?? This is very unsafe due to their management chaos.I wasn’t satisfied with this experience because we wasted time on poor quality. Which is why I decide to put a buyer alert on google to help others when they are making decisions to have your precious photos taken. This JCPenney to me is becoming a very in and out place and not care of qualities anymore which wasn’t true one year ago.
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September 2023 by Ale M.
Women's Penney... men section upstairs had been reduced to a third of the floor, shared with kids clothes. Also, the fragrance section is nothing but women's perfume & catered towards women. (IMHO this will be nail in coffin to store. It was bad enough selling offbrands like "Southpole" , "US Polo Assn., the mundane "Arizona Jeans", etc.)
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May 2023 by jsrmommi 2
Get experience Caitie was awesome. We got some great photos. 15 min. session we were in and out
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March 2023 by summer walls
We came here to get our sons pictures taken. We wanted valentines day pictures of our two sons together and some for our youngests first birthday. Sheila was amazing! She was so good with our baby. He was a little under the weather and was super crabby. She did everything possible to get the best pictures she could. She was incredibly respectful to our family and we will for sure be back for full family photos very soon!
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March 2023 by Brij Gupta
I would give zero stars to this photo studio if that was an option.Absolutely the worst photographer and manager.We went to take a professional portrait at the Castleton JC Penny portrait studio and came out absolutely with the worst photographs after paying full price for three digital pictures.Any novice with a digital camera can do a much better job than these so called professionals .ABSOLUTE DISAPPOINTMENT.Please avoid going there if you want any professional service.Should have never gone there .Threw our money away.Any passport photo place would have done a better job than this so called portrait studio.And the The manager made a very inappropriate comment right at the beginning and then showed the worst attitude when it was politely pointed out.
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January 2023 by Jessica Fearnow
Sheila alone is worth a great review. In November, just for fun I brought two of my childhood friends in for fun holiday photos, and Sheila absolutely nailed it. She was a blast to work with, and everyone left singing her praises. Afterwards I was hoping to get some kind of survey from JCP to sing her praises, but since that never arrived, I will tell you all here: Sheila is awesome! JCP, give her a raise!
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January 2023 by Dana
Times have definitely changed. They're packages are SUPER expensive!
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January 2023 by Perla Sanchez
Had the worst customer services ever! I have been here a couple of times to make my children memories and the photographer have always been so energetic and helpful! But this time when I went to take my first sons pictures it was terrible! She was incredibly rude she couldn't even make my children smile! She wouldn't even allow us to attempt to get a happy picture! My daughter looks sad in all her dam pictures! And all she had to say was all the bew regulations are due to covid!!
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January 2023 by Jequisha Hamilton
Photographer was just beyond excellent ? best pictures we ever took, will be back soon
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August 2022 by Michael A.
I went into the store, which was clean and bright and pleasant; the size of the clothing item I desired was not available on the rack, but I went to the front register and was able to order it with amazing speed. A fine experience!
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June 2022 by Mark P.
Simply An Awesome Experience All The Time And The Hair Stylist I Have , Never Fails To Make My Hair Look Outstanding!!! She Truly is The Best!!! If You're Looking For A Phenomenal Hair Stylist - Ask For Ally Miller!!! It Really Is A Great Place!!
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January 2022 by Skull Lady
We waited 1 hour and 30mins since we arrived on time for 1pm appt. But there is only one photographer and one works computer. There was few groups waiting for turns. My baby woke up and got fussy. I wish we can get in earlier so he would be sleeping thru photography! Also there was two couple women complaining about us. But it was our turn!
