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September 2023 by Chris Fulton
Good selection of items not normally found in other local stores. Plus knowledgeable staff.
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July 2023 by Enig Ma
I purchased multiple Delcast 60w soldering irons. Several have failed. While a few have been replaced by Jacobsparts, I am now being told that I have to pay for return shipping of a defective item which has a lifetime warranty. Customer support is lacking.
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April 2022 by cam ,
Scammed me over $13 then had the balls to ignore my requests to resolve it for over 24 hours during working day(s). Avoid at all costs, I lost $200 on a repair of a vintage Apple notebook because of their incompetence. No attempt whatsoever to resolve it or expedite the correct part as requested, lost me a customer and harmed my business reputation.
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November 2020 by EagleLogic
Love JacobsParts! Great customer service and quality items. I highly recommend!
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November 2020 by FM Malik
Very Bad Customer Service...They use to treat customer well
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October 2020 by Paul B
I recently ordered an item from JacobsParts which I, unfortunately, encountered an issue with. However, Jake from JacobsParts was extremely helpful in resolving the issue with the order. I will definitely be shopping here again.
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March 2020 by Rez Zircon
I've bought several small items from them via eBay. Shipped immediately and good quality. Now my preferred dealer for cables and the like.
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January 2020 by Sean Manning
Great company! I've ordered from them multiple times on ebay, and never have had a problem. Great place for cool electronics.
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August 2019 by Nick Schulman
Scam site .... I received a micro-USB cable from them and I never ordered it. Check you billing and make sure they are not charging you. Not sure hw they got our mailing address.
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January 2019 by Dave Creasey
Great service
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December 2018 by Jon Klopfer
Great products, great value. Customer service is really considerate- if you are of the Indianapolis are, no need to go to Amazon, they give you amazon prices right off the bat-- meaning if it drops 20 cents, when you buy it directly from them, it's 20 cents cheaper. Their systems are well made and honestly- it's unlike any eCommerce based shop I've ever seen.
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May 2018 by Timmodxbox360
Great place for aftermarket laptop chargers, good quality
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November 2017 by Spencer Corn
The first time I have ordered from this store.... And I WILL NEVER Purchase anything else from them. I misordered a $4.95 item, and had amazon prime and thought i would get a free 2 day shipping, But no... they charged me $20 dollars for shipping! The very next day when i tried to cancel i couldnt.... I called and talked to a guy and he said that i wasnt worth the 20 bucks to give it back to me! So they lost a customer. I emailed and called and both people werent at all! These dont care about their customers at all.... they just wanna sell products! SO I DO NOT RECCOMEND THIS STORE TO ANYONE!
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September 2017 by Dave Hump
I returned an item I bought from Amazon. It is a internet sales warehouse. The man that helped me was very nice, and and the small showroom was very clean and well lighted.
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August 2017 by Aaron Reed
Great little shop for various parts. Not a full replacement for a radio shack but a great spot for current Tech items.