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July 2024 by Shar Hopkins
I had been banking with Huntington for over 16 years and after careful thought and consideration I have made the decision to close all my accounts. Reasons being I have had several issues over the past few years regarding disputes, inconsistencies between branch locations, failures to provide notice to customers regarding policies, and when I ask for proof of said policy the information is always internal and is never provided. DO NOT bank here. Bank with someone more trustworthy and honest!
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May 2024 by Jack Wisneski
Always and the phone, very pleasant and helpful. Much more than I can say for other branches I've interacted with.
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October 2023 by Farah H
ATM took my cash and this is day 3 of not depositing it in my account after being on the phone with customer service 30 min twice
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September 2023 by Joni Heredia
I know it was late in the day, but I arrived at 4:53 pm, and the bankers had left. There were only tellers. This is extremely poor service.
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December 2022 by Don Stapp
Hard to be a loyal customer, Huntington Management, when Theo is the person in charge. Had a simple cash deposit and thought I could get in and out on a Saturday. Only two people working and one (Theo) was slouching in his chair playing on the internet with 4 people in line, inappropriate music blaring, and the obviously new teller kept begging him to help with one difficult customer. Had zero confidence that my simple transaction would be done correctly so I took my business elsewhere. So disappointing.
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November 2022 by Lisa Wysocki
My father passed away over a year ago. The bank refuses to close down my father's accounts. They insist I bring my 88-year-old mother on an 8-hour trip to sign a piece of paper. They have been provided with a death certificate.
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October 2022 by David Castle
ATM only had 1 dollar bills. Yet they charge us for nit using huntington ATMS.
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January 2022 by Kyle Kent
This is the closest bank to my office, so I come in anytime I need to cash a check or make a transaction. The staff has always been pleasant and engaging. They have been very professional and efficient when conducting business. It's a pleasure to deal with them!
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July 2021 by eric angleton
Was great to do business with them on a recent increase in my Home Equity Line of Credit (HELOC), Austin Hoover even set me up with a Bridge Loan to cover the time before it was fully cleared, and I wasn't thinking of whether that was even be a possibility to expedite some HVAC upgrades. Thanks Huntington, and Thanks Austin for correctly anticipating that need!!
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December 2020 by Anthony Black
IF YOU HAVE A LOAN WITH THIS BANK BEWARE!!!! They will switch your loans to higher commission vehicles if you don't watch them. I filed a complaint with the Office of the Comptroller of the Currency, Indiana Attorney General, and the Consumer Financial Protection Bureau. The branch manager Josie Walsh packaged and sold my wife and I an SBA loan. Under the CARES ACT 6 months of payments, principle, and fees were to be forgiven. Only after I received a call from the Huntington Recovery Team that I was behind on my payments even though Josie Walsh said it was an SBA loan.
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November 2020 by Tony B.
IF YOU HAVE A LOAN WITH THIS BANK BEWARE!!!! They will switch your loans to higher commission vehicles if you don't watch them. I filed a complaint with the Office of the Comptroller of the Currency, Indiana Attorney General, and the Consumer Financial Protection Bureau. The branch manager Josie Walsh packaged and sold my wife and I an SBA loan. Under the CARES ACT 6 months of payments, principle, and fees were to be forgiven. Only after I received a call from the Huntington Recovery Team that I was behind on my payments even though Josie Walsh said it was an SBA loan.
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September 2020 by JAMCS DEBAUN
JEN is awesome. just ask for her. With out her this branch is ehh.
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August 2020 by Todd Frost
This bank may be fine, but don’t get a mortgage loan from them. It took two months and when my appraisal came back one comparable had a typo of $100k off. One comparable was in a flood zone. None of the comparable homes were updated like my home. I think the mortgage side is a scam.
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July 2020 by Michael Heims
Most Huntington’s I’ve been to have been great. Don’t know why this one is so poorly managed. Tellers are friendly though
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February 2020 by JD Miller
Staff are always friendly and will give you the time needed to perform transactions. I actually look forward to talking with staff. No place is perfect but they do a great job for me.
