-
March 2023 by Steve Belickis
Thanks to Greg for assisting us with finding the best Hot Springs Spa for us and thanks to TJ and his crew for installing the tub and giving the walkthrough.
-
March 2023 by Jerome Moulds
Best quality of all hot tabs and a warranty
-
March 2023 by Brenda Barrett
Love my spa! Customer service is the worst! That’s why there’s two stars. We you need service or warranty work , good Luck. Ordering supplies and equipment for hot tub better order some where else. I’ve been waiting 5 months for a new lid, put a deposit down , just called to check on it. I was told The man in charge of it is at the state fair for three weeks OMG so they should be getting a shipment in a few weeks maybe mines on there maybe not? I don’t like leaving negative reviews but I’ve been dealing with these people for 12 years now. They must have new owners in the customer service is gone way downhill.
-
March 2023 by Michael Snell
The staff at Carefree Hot Springs Spas is excellent and very helpful. We’ve had our spa since January 2020, right before COVID ramped up. We continue to purchase our spa materials from Carefree Spas and appreciate their service! Love our Hot Springs Spa!
-
March 2022 by LaTasha Harris
Rick was very helpful, patient and provided all details needed. He made sure I chose the right jacuzzi for my needs and walked me through the entire process. I would definitely recommend.
-
March 2022 by Brenda B.
I love my hot tub! The customer service is the worse! I've called twice and left messages to get a new cover for my hot tub. This is my third hot tub from them, and they really suck! Great quality hot tub. These people are just too much.
-
March 2021 by Stephen Jones
Outstanding, straight to the source of my problem and solve it about my spa. Great prices ?.
-
March 2021 by Theo Moore
Best tubs best service
-
March 2021 by Keith Allen
Beautiful hot tubs and spas but bring your wallet
-
August 2015 by Pete F.
I have a Sundance spa. It is beautiful. The installation was coordinated with the new deck and the service department was very accommodating with the installation. Also, the service rep has been available for newbie questions via text. I am complete thrilled so far.
-
May 2015 by Jay S.
Purchased a hot springs spa from this dealer. The spa has been complete junk. I have had to make at least 1 service call every year I've had it, sometimes multiple visits per year. It's still under warranty so the parts are free but they still charge you a 150$ fee to come out and do your warranty work. Rip off.
