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February 2024 by Kimberly Walls
We got several quotes from different "window" places that advertise have lowest prices, well heartwood prices were better!! The quality of doors and windows great, service amazing!! Highly recommend
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August 2023 by J Q
I called for a quote to replace a few glass of the windows on a flip property. The lady on the phone told me they cannot work on a distressed property.
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March 2022 by Jay S
They fixed/installed doors that we thought were impossible to fit right! We had bought some older French style doors for our home office and they would not fit correctly even though they measured the same as the original ones for the home. I am pretty handy when it comes to home repairs and such but this was going to take a professional in order to make them work. I was able to schedule an appointment with Heartwood several weeks out due to me having a very busy schedule. The lady who scheduled me was very polite and courteous and the hourly rate was reasonable for the expertise you get! The gentleman arrived for my morning appointment and was able to adjust, trim and reinstall the doors absolutely perfectly and cleaned up with a shop vac, which I did not expect but was very appreciative of. He did this in less than 2 hours and worked steady the whole time constantly getting the measurements and details just right using his on site tools. I could have never installed these doors and made them fit properly like Heartwood did. I am very impressed with the craftsmanship and their high level of experience. I will be using them again for any future needs. I highly recommend them!
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October 2021 by Val Cameron
I had used Heartwood Enterprises before (10+ years ago) to repair 2 windows that were fogged, and they did a great job. This time when I've asked for estimates, the guy that does the estimates seems more annoyed and downright condescending when I asked questions. I also had to wait for a reply for a follow-up answer over a week. I'm disappointed to say I won't ever use them again, it may be because of short staffing but rude behavior is a non-starter for me.
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June 2021 by Tina S.
Fast and professional workers. Installed 2 windows that needed replacements. Great work! Thank you!
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July 2019 by Marcia Zgirta
pleased with the service provided and the price . The technician were at our house on time and they were very professional and courteous .
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April 2019 by Libby C
I've used Heartwood Enterprises for several years. I love their service, they have the answers to all my window problems, and very reasonable. My clients have never had problems.
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March 2019 by Michael Glenn
Been dealing with Heartwood for years. Great experts. Great service. Great office staff. Doors, windows, sunrooms and more...
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March 2019 by Scott Hughes
I appreciate Heartwood enterprises because they were the only company that wanted to fix my door vs. trying to upsell me on a brand new one. Our sliding glass door had a bad roller. Bill Patch helped evaluate the door to ensure it was still in good working order. He was helpful and I could tell he was the type to tell me what I needed to hear versus what I wanted to hear. Kevin came a few days later and helped get us in Tip-Top working order. Heartwood was very fast well priced and efficient. I look forward to working with them again in the future.
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December 2018 by Abbe Bedel
I contacted this firm months ago about a broken window pane. Simple enough. They have been out to my house 4 times to “take measurements†and nothing has been accomplished. Worst part is, today I get a call that after all of this, there is nothing they can do.. just call Anderson. Ok, could you have told me this in September?? Do NOT use this business
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October 2018 by Chris Bryant
Contracted for Six door installs. Four are not correct (by the naked eye). Didn't clean up after themself and tried to leave with a door that couldn't be opened. No QA. Took extra parts with him from site (did not ask). Screws aren't even in straight and didn't have proper tools with him for job. The scope of work was to hang six ore hung doors (framing was fine).
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September 2018 by steve moore
Heartwood replaced the hinges and springs on the front door of our business. Great communication and service! Excellent company to work with!
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May 2018 by Todd Ellis
Highly recommend!
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February 2018 by Ro H.
Great service! When sales came out they quoted just what I wanted without any pressure sales. Also gave me some good advice I will use when purchasing future doors & windows. Always very responsive when I emailed or called with a question. Installers were professional, friendly, & polite. Everyone explained what they were doing. I always knew what to expect. Best price too. I will be looking for doors & windows in the future, & this will be my first stop!
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April 2017 by Alex Wrona
Scheduled an appointment for 8-830am 2 weeks in advance called at 9am and was told they would be here at 10am. Called again at 11am and was told it could be another hour or two. Cancelled appt. will never use in the future. Not dependable at all. If I could give them 0 stars I would
