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February 2024 by Laura Sheppard
Ryan L. came to our home to discuss options for our countertops. Super impressed with his listening skills, customer service and suggestions.
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February 2024 by Pam Arvin
Our bar top looks great and updated now. Dustin did a very good job making it fit perfect !
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February 2024 by Jamie Kenworthy
Super helpful, had exactly what I wanted and no pressure.
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December 2023 by Karen Flowers
We are SO pleased with the work and service from Granite Transformations! Our consultation with Ryan was great and VERY helpful in making these choices! Our installer, Dustin, was friendly, professional, amazing and very detailed. He did our counter overlays with a black granite and glass grey and white back splash! I would highly recommend them!!! The before and after is mind blowing!! Now... time to paint!!!
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December 2023 by Bruce Macallister
Our technician, Dustin, did an excellent job of replacing our 22 year old kitchen with a bright white new kitchen. Faced with either new, paint, or refinished kitchen, Granite Transformation ended up being our best option. Dustin was a true professional and completed the job in a timely manner. This was one of our better moves!
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December 2023 by Sandra Richardt
We are thrilled with our kitchen after getting a granite overlay on our outdated countertop, a new undermount sink, and tile back splash. It looks great and we are happy that it is stain proof and won't have to be re-sealed down the road. Dustin installed it all in two days, and he does amazing and skillful work. He took great care to match all the tile lines and cover everything to protect it. This raised our confidence that the end result would be flawless. And it was. No mess was left behind, and we had no old countertop to dispose of. We were suspicious of a granite overlay because we had never heard of the technique, but it worked out very well for us. We recommend them!
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September 2023 by Linda Hevner
An awesome company. Derrick did an amazing job installing the new countertops and went out of his way to make our lives a little easier during the installation. The countertops are durable and modernize the kitchen and bathroom. Would definitely recommend these services to friends and family
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May 2023 by Carolyn S.
I have just finished my second project with Granite Transformations. Two years ago they help me redesign and update my kitchen which I LOVE!! Today I got my 2 upstairs bathroom vanities refaced and new counter tops and sinks installed. Dustin was my installer for both jobs and does exceptional work. He makes sure the job is done correctly the first time and left my rooms cleaner than when he got here. Dustin is very professional and extremely skilled on these installations, I wouldnt want to use anyone else!! Thanks again Dustin for a job well done!!
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May 2023 by Donny Ransom
Steve did a fantastic job! I am very happy with the results. He estimated a time he would have it completed and he was right on! Very considerate and friendly. My kitchen counter has been beautifully installed. Thank you very much.
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March 2023 by Leslie Greene
We had our cabinets refaced and new counters.Dustin did a good job- minor things we saw he corrected.Unfortunately we waited a few months from consultation to install then Dustin was over booked and took him going back and forth over 3 days to reface the cabinets.Our island counter top chipped after just over a month- waiting on repair now.Our island extension we were quoted at consultation could not be done per installer- never got a reply back on getting our quote adjusted for this not happening.Overall the cabinets and counters are beautiful and we would consider using granite transformations again
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March 2023 by Betsy Koliba
Our experience has been REAL bad! I wish I could give 0 STARS. I am going to try to list all the issues that we have experienced with Granite Transformations.-Our cabinets are already PEELING OFF in areas within a week of installation!-The fitting under the cabinets isn't secured to the cabinet and is just hanging down-We were sold a breakfast bar. When they got here for installation, the breakfast bar was measured incorrectly and we waited 3months for the new one. When they came 3 months later the craftsman said he could not install it safely in our home. Why did we wait three months for them to tell us this??- Our drawer faces were measured incorrectly and did not fit- Some of our cabinet doors were measured incorrectly and didn't fit-The craftsman did a sloppy job on the drywall and patching up the areas they took down for the backsplash-Our backsplash grout was horrible. Lots of cracks and holes and smeared everywhere across the backsplash-Our backsplash was cracked-The caulking job was sloppy-They only have 1 guy in all of Indiana that does the counter tops-The customer service has been HORRIBLE. We are usually ignored when we have reached out. We wait days/weeks for a response. If it weren't for the original sales person, I don't think anyone would have responded!We were told by our sales rep that this project would be complete by Thanksgiving and its late February and THEY STILL AREN'T done! They are aware of all of these issues and have made no real effort to make this right for us with the exception of continuing to extend the project further to fix their mistakes -ONLY for things to always be worse when they leave.I loved the concept of what GT is doing to reface kitchens, but their execution here in Indianapolis is HORRIBLE. I would not recommend working with this team unless you want to be stressed, inconvenienced, and underwhelmed with results.
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November 2022 by Deidre McDaniel
One of the worst experiences I’ve had working with a supposed professional company!! I was told that experienced people would be doing the job and they sent a young lady by herself to do the job. This was her first job on her own. She came with the man who measured and was being trained, so I knew she was new!! When I questioned her about what I was told in the consultation about experienced people with years of training doing the job the young lady went out in the car and called her superior who called me while she was sitting in the car and informed we that I had made her cry? I tried to explain that that was not my intent, but to clarify what was told to me in my consultation. He then said that he would allow her to do his house and that if I didn’t let her do the job then it would be another 3-4 months before they could do it. Will say that the young lady did I a good job of sanding the old cabinets. Another experienced man came to do the jobs that she was unable to do ( like the molding etc.). The job was delayed due to personal reasons like the young lady had to take her child somewhere and another occasion arriving late because she didn’t have the company car so equipment didn’t fit in her car. When the cabinets were going up there was one cabinet door missing. Had to wait for a couple of weeks for the new to come in. When the last cabinet arrived it was damaged, so here we go again waiting for another cabinet. It’s been several weeks and no word until last week I get a email and a call asking for the balance!! The woman on the called said that she wasn’t aware that the job was not complete and would get back to me. At this point I’m angry!! The job was not finished and you are asking for the balance?? They wanted me to pay the balance while I was waiting for the missing cabinet. I refused because of my experience with other companies not coming back after they got their money! They were not happy, but we agreed to a small balance to be paid at completion. They emailed me and asked if the director could come and work on the cabinets? I emailed back and asked that he call me about questions and concerns? He just showed up without an appointment which was irritating ( I work nights as a nurse and was sleeping). He put the new cabinet up which must have just been sitting in the shop since the only reason they looked for it was I refused to pay the balance! I asked for some type of compensation due to all the inconsistencies and inconvenience that I had endured and he could only give me $100 off of an $11,000 job!!! He states that everyone just wants money as a compensation and I asked what else was there that he could offer? He had no reply…. They act like they are desperate for money and that is the bottom line for them! Not customer satisfaction or what can we do to make you happy within reason? Asked about that and again no answer…. I wish that I had gone with another company!! The cabinets themselves don’t look bad, but my personal experience dealing with this company was awful!! Please If you use this company please be very specific about who is doing the work and ask for grantees in writing! Also, don’t pay them all the money until the job is complete!!! You may never see them again or at least that was my experience.
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November 2022 by Linda Chavis
Granite Transformations of Indianapolis are top notch professionals! Kayley, my installer, showed up on time, worked hard, cleaned up, and completed my project as scheduled. I found her to be very knowledgeable, professional and extremely organized. Granite Transformations of Indianapolis does business with the utmost integrity; I highly recommend them.
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November 2022 by Joel Wenger
John M was a top notch installer! We love the new countertops! Thanks John for the excellent work!
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October 2022 by Idon'tlikespamalot
We are very happy with our new counter tops from Granite Transformations. It turned out just like we wanted.Our installer Dustin did a great job. He arrived on time and was very professional.
