GNC, a health and wellness retailer, has received mixed reviews from customers. While some have had positive experiences with knowledgeable and helpful staff, others have encountered challenges with the store's operations. Under new management, the store has seen improvements, with a better appearance and higher standards of performance. Customers can now expect the store to be open and close on time, and there are plans to adjust the hours to open an hour earlier in July. However, some customers have reported less than satisfactory experiences. One customer described the employees as unprofessional, often wearing casual attire, and encountered issues with online orders not being ready for pickup as promised. Another customer found the shopping experience chaotic, with open boxes scattered throughout the store, making it difficult to find items and feel comfortable making purchases. Despite these challenges, the store remains a convenient option for those in need of vitamins and supplements, located next to a Kroger supermarket. Customers who have had positive experiences praise the knowledgeable staff, who have been able to assist them with their questions and needs. Overall, the reviews for this GNC location suggest that while improvements have been made, there is still room for the store to provide a more consistent and reliable customer experience.
Under a New store Manager. Store is looking better and performing to a higher standard. Please come back and check it out. No rude employees and always helpful and knowledgeable. Always open on time and closes on time now. New hours coming for July and will be opening an hour earlier than before everyday!
May 2023
When I went in, Tre and Ben were working. They were very helpful and knowledgeable on all of my questions. They made it super easy for me.
May 2023
Tre helped me find the correct items towards my goal and was very product knowledgeable!