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December 2023 by John D.
Always good service here. The other day I came in and bought an ungodly amount of Visa credit cards and they stopped me and asked me to show ID and show me my credit card to make sure the names matched. I get it but also I don't. It's 2023 people. They were nice though. So 5 stars. Did kind of feel like I was being profiled as I am a young white man who was dressed in my pajamas. But that does not mean that I stole a credit card....
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December 2023 by Chad A.
I would love to leave 0 stars, but not an option. This company has terrible customer service. I recommend that you avoid any online order with them as they will promise a delivery date, which they will not meet. "Customer service" will then provide a litany of excuses and blame "the carrier" for delays and non-delivered product. Calling or texting them will leave you devoid of a customer service. I recommend you shop anywhere else! They have lost my business.
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May 2023 by Kate B.
Buyer beware. They mark sale prices and don't honor them. Went to go get seasonal, Bonnie Veggie plants and there were multiple signs 4for 12. When I got to check out they told me they weren't on sale right after the lady in front of us said there was a sale.sign on the mulch and they wouldn't honor it.
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January 2023 by Missi R.
I needed a vintage-style light bulb for my kitchen ceiling light, and was having trouble finding it. A couple of other stores did not carry the bulb in the size I needed, so I went to Home Depot.I should have gone to Home Depot first! I found a HUGE selection of light bulbs including several types of the one I needed. An excellent selection of hard-to-find light bulbs. Reasonable price, too.Next time I will go to Home Depot first!
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December 2022 by Lauren G.
Popping on here because the reviews were so poor I was nervous about coming to this location for my quick errand. Engaged with two employees who were so helpful and friendly that I knew I needed to come on here and offer some friendly feedback. Considering the timing of my visit (right after the holidays) the store was in great shape and very clean.
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September 2022 by A I.
Will never buy from them again, bought a washer and dryer and paid for installation so it could be done professionally and little I knew the installers installed the water lines wrong it took for a Samsung specialist to come to figure out the problem and to my surprise he said it happens a lot with Home Depot customers, called and complain and they won't do much because it's been over a month since I've purchased and didn't buy their warranty, Samsung technician refused to fix the problem because it was an installation mistake, stay away, what a joke.
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September 2022 by Spiritually Convinced
Well my little emerald green trees are so pretty and cute! They are babies and nurturing them is my cup of tea. They came packaged very nicely and the root ball was fertilized so well. I hope they grow in height and width. If you’re planning on buying from the garden center I think you’ll be very impressed.
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September 2022 by Ashley K.
I used to love Home Depot. Never went to Menards or Lowes - always Home Depot. Unfortunately after spending $35,000 there I found out how terrible their customer service is, specifically in the kitchen department. There have been too many issues to count, and now that my kitchen reno is paid for they suddenly stopped responding to me. I have emailed and called numerous times for help as I am missing items and have received incorrect items for my kitchen cabinets. Crickets. The only time I was actually able to talk with someone was when I physically went into the store to speak with a manager. The manager was helpful, however I again cannot get anyone to respond. After this transaction is over I will never be setting foot in there again. Unbelievable. I highly discourage ordering a kitchen through them and will be spreading the word about my experience.
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August 2022 by Laurie W.
Terrible customer service. Had an install scheduled for flooring and the installer notified Home Depot that the floor needed to be leveled and they needed to get the ok from me to continue. No one called and the installer left and went to Home Depot to pick up the leveling supplies. He waited three hours! I finally called Home Depot to see what was going on since I came home from work and nothing was done and all the could say was "we're sorry" we didn't call you. Really? The installers from Crew 2 and the customer service with them was great but I won't use HD ever again. Second time I've had a bad experience now so I'm done.
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October 2021 by Katie R.
Did you know you can bring your dog into Home Depot? And that many of the employees have dog treats in their aprons? My dog is nervous and scared of men, so her trainer suggested I take her to Home Depot to walk around and get desensitized to loud noises and guys. The employees always love seeing her come in, and she loves getting so much attention (ok, let's be honest - she likes the treats).I was recently there to get some paint, and the woman who helped me was polite and very efficient even though it was somewhat close to closing time and I'm sure she was tired and ready to go home. I've never been made to feel d*** when I need to ask an employee where to find something.
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October 2021 by Kerri Z.
We bought a dishwasher in 2019 and bought their protection plan. We have had repair people out here multiple times (3 times alone this year!) Their customer service rep says they give money for lemons all the time and that it's acceptable to not have a working dishwasher for months.Don't go to Home Depot - buy at Lowe's or Menards instead.
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April 2021 by Kathy Beck
I asked for help loading,. The clerk called for help but no one came. I finally loaded , with difficulty. I am a senior citizen . The clerk indicated that she had asked for help earlier and no one came.
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April 2021 by jesse cahill
Very helpful staff, great selection and pricing.
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April 2021 by Jim Beaty
Nothing that I need was in.
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February 2021 by Michael M.
I'm unsure what the pro staff even does. There were 4/5 guys sitting around talking while I watched a couple eye me while I loaded 12' 4x8 drywall on my own. They rarely open a second register by pro parking. Only if there is a line of 6 or more people and normally it's another cashier that happens to pop up, definitely not a pro staff. We got a bunch of snow last night (8+ inches)... it's 1123 and a plow truck hasn't even touched the parking lot. The only reason I still came in is because they carry the rigid chop saw. Otherwise I'd go to menards. Rental is kind of... lackluster.On a plus! The bathrooms are always decent and they have a couple nice cashiers! Only reason they got two stars.