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February 2024 by Erin B.
my friend got a flat tire the other day in the parking lot a little bit down from the firestone and we couldn't get the tire off to put on the flat on. we walked over to the firestone and the guy working, Josiah walked back with us to help take off the tire. he then put the spare on and we walked back to the firestone and he got us in SO QUICK. honestly the best service ever. he was so nice and kind to us. highly recommend this firestone and Josiah!! thanks so much!!
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February 2024 by J Man
Nisha was very friendly and helpful in setting up the exact service that I needed. Suggested other services but was not pushy at all. Alignment was done in short time and car drives much better now.
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February 2024 by Scot Simonsen
I was traveling in Indianapolis from out of town on a Sunday and had damage to a tire that required an immediate replacement. I called 5 shops and all were either closed or booked. Then, I called this Firestone location. Josiah said one of his guys called in sick and he was booked. When I told him my story, he told me he would work me in. He got my daughter and me out of there in about 90 minutes and he was very busy with phone calls and other customers. He is very customer focused and takes an extreme amount of pride in what he does. We had a great experience! Thank you, Josiah!
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January 2024 by T B
Great location, Friendly Service
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January 2024 by Jane B
Friendly easy to get an appointment
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January 2024 by Charlotte Goldstein
Josiah is awesome ! Very professional but welcoming and friendly. True asset to your business.
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January 2024 by Ross Stuff
One of the mechanics stole something from my car
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January 2024 by Connor Starr
Efficient and friendly staff. Thomas and Gary were great! In and out in 15
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January 2024 by JUMPERFX
Deanna was a very nice person and guide me to the best deals for my 4 tired Thanks
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January 2024 by Chloe Fox
they're always very friendly and helpful. I never feel like they're trying to upsell and they always do their best to meet you where you are
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January 2024 by cody rafie
I had a great experience at this location. The customer service was exceptional, and I genuinely appreciated the efficiency and professionalism. They repaired my tire promptly, making the overall visit highly satisfying.
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January 2024 by Joshua Sadowski
Great work & friendly staff as always!
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December 2023 by Kathleen LEE
Had bad battery. Walked in without appointment. An hour later all taken care of. Josiah was great. Kept me informed the whole time. Waiting area much nicer than in the past.
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November 2023 by Ashley Brock
Guys are super friendly and fixed my tire pretty quickly. Even stayed a little after to make sure I was taken care of.
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November 2023 by Rebecca Allman
We got stranded just up the street from this fire stone due to a flat tire and showed up there 10 minutes before closing time with car that is very hard to work on. Shorthanded and ready to go home. These guys still got right to it without ever blinking and I. They were more than helpful, more than friendly and an absolute blessing during an otherwise stressful time. We were so grateful to them, and I would absolutely recommend them 100%. We were in from out of town, but if we lived here, they would be our forever fire stone! Thank you so much for being guardian angels!
