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October 2023 by Troy Troy
I went to this bank off off of Post rd. A lady named Jasmine gave the best customer service. She spoke with great intelligence. And she made my day
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March 2023 by Nick Gill
Love the bankers, but everything else about this bank gets worse by the visit.
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February 2023 by Santos Orellana
(Translated by Google) This Bank is very bad do not come here(Original)Este Bank es muy malo no vengan aquí
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June 2022 by Jasmine Fleming
Hate coming to this location, their always short staff and never answering the phones I’ve been trying to pick up my debt card for 2 weeks now
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September 2021 by Patty Davis
Yes I was just informed that you mailed out a card stating I open an account on my son's name and that is false I did not do that or would whoever sent that card put saying I fraudulently done that will be sued on that matter cause I never did do that. He had one account which was closed out back in April of this year and I also moved on 2/18/21 and you will have too show some kind of proof I did that if not I will see too it this bank gets shut down.
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November 2020 by Paul Chang
Oh man I feel like an @$$ for not remembering the names of the good ol' ladies of this wonderful Branch. Weightless is the feeling I get when I walk through those branch doors. The two wonderful ladies behind the desk, both whom wear glasses are the best duo's I've ever seen do what they do and do it right. Personally I've had some really amazing times going in to different 5/3 banks here in Indianapolis. The one over on binford blvd between 56th and allisonville road was really where I began my build towards trust for banks. Then sadly I had to move away from them and started to come here since it was closer to home and work..and man, since Day 1 they welcomed me in, joked with me, talked to me as their self, shared some great information on how I can build credit, just did what natural genuine people do! This bank makes me want to bring and buy them food and treats like that's how special they are!! I can tell they've been there for years (which is a great sign because nowadays the turnovers are unreal), they all have great communication with each other, the branch manager talks to you without her title ever getting in the way. I mean all out 5/3 has been great in selecting and training the best people because of the 2 locations Ive been at so far I once have not felt like just a number but rather respected and cared for as a person of my own identity. Thank you 5/3 for truly sticking to your roots and remembering that we all are human, we all have a heart and soul, and not falling into the mediocrity of life but rather enriching lives not just your own. I pass on my experience and hope the next one shares their great experience as well. KEEP IT UP
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July 2019 by Neil Mack
I needed some help with my account and they were very helpful. The manager was friendly and answered all of my questions. If you are looking for new bank give them a try.
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June 2019 by Lyndsey Ashby
Absolutely great customer service. Never had to wait with my banker or anyone there really. They get u in and out.
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November 2018 by Jackson Jay
Gina is awesome! Really helped me out after getting nowhere with “customer service†at corporate.
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July 2018 by F T
Slow service. Middle-aged blonde in office completely ignored waiting customers.
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June 2018 by Sylvia Marsh
As far as I'm concerned this is a great Bank and this is the first bank in a long time in a long list of banks that I really like I like how they treat you I like how they take care of business it's a good bank
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June 2018 by Greg Surface
Great ppl.
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May 2011 by Rick Mras
I started my account with Fifth Third at this branch about a year ago. I have since moved my business accounts to them as well. The staff is very personable and has consistently gone above and beyond to help out where they can.
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March 2011 by A Google User
I haven't had any problem on the 2 yrs I have been banking with them.
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January 2011 by A Google User
Avoid this branch. I have been a customer with Fifth Third for 7 years and have always received exceptional service except at this branch. I have never in my life been given such a hard time about depositing a legitimate check. Just a deposit, No cash recieved. I walked out so aggravated I felt compelled to post my first negative feedback ever. Please watch out for this branch.
