-
December 2023 by Shawnika Lane
I had no issues going in and doing what I needed. But the customer service for the two ladies was so poor. No welcome in, can I help you with anything, no have a nice day. Omg I should apply to get that great customer service. Today is December 14 I arrived at the store around 9:40 I believe. Who ever the two ladies were need training from that younger girl that works there and the older man. They were great when I came in there a few weeks ago. I felt like a ghost.
-
August 2023 by Jack Cook
Did a great job on a dry-erase foam poster we had made for a non-profit! It turned out awesome!
-
May 2023 by Adrian Luley
Best FedEx store in Indianapolis. Have never had any issues, staff goes above and beyond expectations. Great customer service. You will not be disappointed.
-
February 2023 by josh perrin
Went in to ship a 36x24 wooden plaque to Texas. The lady was super nice. She told me it would cost $350 to ship it which included the price of the box and packing it. I ended up buying the box (which is way too big, almost the size of my car!), cut it down to size myself and shipped with UPS for only $30. I just don’t understand why it would cost so much through FedEx. Maybe the staff needs better training on box sizing.
-
December 2022 by TIMIKA Johnson
Mindy was excellent in customer service and she answered all my questions and was very helpful...Thanks?
-
October 2022 by Greg Hopkinson
Ordered some print items online and the quality was terrible when I picked them up. Save time and money and use Vistaprint instead and get better quality at the same time.
-
September 2022 by Elizabeth Keenan
Easy to find, convenient parking, quick and friendly service.
-
August 2022 by John Elbin
Sign put up on door out to lunch… for over an hour? Can’t return my packages today it looks like. They should update their hours if they are going to close the place for lunch.
-
June 2022 by Gerry Griffith
Today was my first visit to this new store. I found the staff to be helpful and very kind. I look forward to going back again. Customer service could not be better!! One happy customer!!
-
October 2021 by Brianna Marshall
Sometimes they can be a little slow but they have great customer service! Especially Robert!! He’s always a great help!
-
September 2021 by Vidal Grande
I had bad experience today. There this lady I ask for a pick up and yelled at me which spot to go and sounded very annoyed of me.
-
July 2021 by Chad Frazell
Angie was great!
-
May 2021 by Stacey C.
I needed to drop off a package to be overnighted. This location is close to home and has good hours. I was able to pop right in and drop off my package, get a receipt and be on my way. Convenient, easy, quick!
-
April 2021 by Michael P. Scott
I've NEVER had a bad experience here, and a special shout out to Robert who meets every expectation for a great employee and customer service provider. He and the rest of the crew in my experience have been willing to make suggestions about ways to save money and get the best delivery options. And compared to the nearest other option, the Bash Road Post Office this is like Heaven on Earth. I make it a point to be friendly on arrival and this FedEx shop returns my behavior over and over again!!
-
September 2020 by Micah Angelina S.
location conveniently located across from Castleton Square which makes for quick service before/after work on break. friendly and helpful, not sure who the woman was who informed me of their amazing sale but SHES THE REAL MVP! only reason I had to knock a star is because I've attempted to use contactless pay (Apple/Samsung Pay) twice now with fails both instances resulting in me not leaving with the products and services I intended to, especially when they're website list it as an option before making the drive. for me, this isn't as much of an inconvenience as it could be but for people who don't live and/or work as closely, this may put a negative taste on FedEx (more specifically this location) and the post office isn't far for shipping competition.
