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July 2024 by Aaron Nobbe
Charging me to ship when I have a prepaid label!!!!!!!!!!
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August 2023 by Patrick Lynch
Very friendly to convention goers!
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July 2023 by Brian Christie
They charge fees for prepaid labels. Never heard of that before.
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August 2022 by Matthew Allen
charges additional fees, even if the package is already paid for, using their location in a hotel as an excuse.
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June 2022 by Andrew Kirchofer
Charges a fee to drop off a pre-paid package. Go to the FedEx on Monument Circle.
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December 2019 by Skyler Cook
I sent a package to the JW Marriot to use during a trip. I paid for shipping through UPS - FedEx charged me an additional $90 fee for "package handing" once it arrived at the hotel .
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March 2019 by Todd Baker
For those looking- it's inside the JW Marriott- from the lobby take the escalator to the 2nd floor and it's on the right.
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December 2018 by Will Caseber
Professional. Efficient. Great service. Brought a print job in an hour before close. Turned around high quality results. Don't let the negative reviews deter you.
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July 2018 by Dan Maki
Was forced to use FedEx Ground for a business return, wish I would have seen these reviews before wasting my time. There is a $10 handling fee period and it doesn't matter if its only a prepaid drop off. This is why I despise FedEx and will be rejecting any return labels going forward from them.
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June 2018 by Suzanne Wyman
I had three small packages sent to the hotel to pick up during my stay. To my horror, I was charged $50 and handling fees.
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June 2017 by Edward Kwiatkowski
I am very disappointed with FedEx's training of individuals that work at this facility. I mailed a package that was addressed to a PO Box. The package was accepted & shipped. I was never notified during the transaction that FedEx does not deliver to PO Boxes. When I called FedEx to inquire about the package, they said they tried to notify me numerous times. If they called the number I gave them , they never left a message nor did they try to contact me via email. I needed to make 4 calls to FedEx to have the package returned to me. I definitely will think twice before using FedEx again.
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June 2017 by foxman77168
Very bad buying experience. She asked me to come back a few hours later but didnt deliver. She then asked me to wait for 30mins and I still got nothing from her. Completely waste of my time.
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February 2017 by Kevin Rice
Don't ship anything from here. They charge a "handling fee" even if printed your own shipping label. Total waste of time. Go somewhere else.
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August 2016 by Cody Miller
If you have something shipped to you here, they charge a HANDLING FEE per box - even if you're the recipient. It's part of being a FedEx in the hotel. Go a block away and save the money at a different FedEx.
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August 2016 by Mike McKeig
$10 “service fee" for a prepaid FedEx shipment.
