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March 2024 by Norlinda Lacey
The sales person was kind, informative, and answered all my questions to my satisfaction. Her name is Q
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March 2024 by Dave Handler
The location is fine, it's very clean and safe. It's also well lighted if you have ever driven by at night. I gave it three stars because every year ESS like to raise your storage rate by anything of $8 to $15/mo. It's crazy that I'm paying $77 for a little 5x5 closet. The conundrum is that pulling all of the 'stuff' out and moving it might be more trouble than it's worth.
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March 2024 by Jeff Champion
Excellent customer service and up front with all prices and fees cheapest in the city especially north side!
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March 2024 by Chris Fansler
Clean and dry spaces. Not a bad price and staff was as kind as could be. I think it was Mike that helped me out and made this chore a little easier. Thanks!
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March 2024 by Latausha Bynum
Thanks Staff! Very helpful! storage space very clean. I will utilize again if needed.
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March 2024 by TheJadeNikku18
Shawn was cool
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March 2024 by Kisha Earl
I would like to say the office is always clean and smelling great! Ty is excellent she explains things to me ,she is very helpful,she is very nice& understanding. She is wonderful we need more people like her. Go Ty?
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January 2024 by Michael Bateman
Really smooth process to sign up. Within minutes I was able to roll up and access my new storage unit from my phone. The front desk help is pure GOLD. Five+ stars here folks.
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January 2024 by Mia Merriweather
I just moved from Texas, storage was ready and available to move in when it was supposed to be, the place is immaculate, I feel safe having my belongings here and love that I can access as much as I like whenever I like. Would definitely recommend!
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December 2023 by Evan Ann
Love the customer service and friendliness! Erica and Shawn have been very helpful throughout my comings and goings. Felt my belongs have always been secure!
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December 2023 by Colly Baird
This facility is clean, easy to access, and it was easy to reserve online. However, they doubled my rent after 4 months of renting from them!! I asked them why and this was their answer. BE CAREFUL!!!! (Read their answer below.)(Their answer: Since we are month to month, the rate is not guaranteed for a certain time frame. Generally, the rates are reviewed and compared to the current market rate. We always give 30 day notice of any change via first class mail which was mailed to the address on file.)This company feels like a business where they can increase the price whenever they want to.
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December 2023 by Kathryn Dydo
Signed up for a small space today and everything was so smooth. Ian was excellent in getting my lease set up and Diamond at the front desk answered all my questions and solved my problem with the lock without hesitation and with excellence. The integration between the online experience and the in person experience was seemless.
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December 2023 by Alex Arnold
I have had a very positive experience at this location. I’ve had 0 problems with anything. Quinise and Shawn in the office have been more than helpful! I would highly recommend this location
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October 2023 by Tanya Justice
This location is clean and easily accessible. But the bonus is the great customer service received by the on-site Manager, Diamond, who is very professional, mannerable, and made sure I received exactly what I needed! ❤️
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August 2023 by maria
Shawn has been so helpful. The storage facility is so nice and clean and easy to get to. Shawn made my move in very easy and very helpful.