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December 2023 by Onna Ariel
Orlando and Stephanie were so helpful and polite walked us through everything, made sure we weren’t confused and were 100% satisfied before we bought storage definitely recommend!
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December 2023 by Oscar Gonzalez
Stephanie & Orlando were very friendly and helpful to with helping me figure out an issue with my lock.
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December 2023 by Sherri Morris
It was so easy and straightforward to rent a unit online. I then downloaded the app and so convenient to have all you information in one place!When I got to the unit, it was very easy to get to. The gate code worked perfectly, the lock was right where I expected it to be, and the unit was clean.Thank you!
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October 2023 by Clyde Bodkin
Orlando was the best customer service experience I’ve had in a long, long time!I recommend him and Extra Space Storage wholeheartedly!
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September 2023 by Olatunde Olaide
I have a wonderful customers service experience with Orlando T , he is such a perfect person for the job .
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August 2023 by DeAnna Scruggs
Thanks to the nice lady Mrs. MONA...she help me with no problem solving every problem & she even made sure i was comfortable enough with my payments...she was very polite & very motivated...thanks again
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August 2023 by Stephanie Brown
So far not so good. The hours are listed as the office closing at 10:00 p.m . on Google and on square foot storage unit rental website however unfortunately to my surprise the office actually closes at 6:00 p.m. therefore leaving me in a serious crisis move-in day. I paid for the premium plan in which you're supposed to have 24-hour access and I also paid for my unit online along with getting a unit that has a Bluetooth lock unit (helpful quick note if you get a Bluetooth lock unit you don't have to pay the $19.99 lock fee when you move in) and still could not gain access to my unit because they need a copy of my ID still. It would be beneficial to all parties I believe if they would include on the website part of the contract where you upload your ID in real time so that it's not a photocopy it actually has to be scanned right then and there for your file so that way one can gain access to their unit otherwise it's misleading. After consulting with corporate there was nothing that could be done and nobody that could be reached even though I was there before 10:00 p.m. which is their normal gate closing hours to gain access to my unit. That was the only reason in which I was renting from that location was because of the fact that it said the office was open until 10:00 p.m. and I knew I could get there before that and was going to be able to gain access even after the normal gate closing hours since again I got the premium plan.*I do highly recommend going through the website directly though instead of one of the other common storage unit rental websites that give you breakdowns of all the storage unit facilities because of the fact that they have different priced plans and deals available that are not an option on the common website that includes everybody on it so that is a plus to them.*After I actually get to gain access to my unit I'll adjust my review accordingly because hopefully it will need the Stars adjusted due to my experience with the location itself.
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August 2023 by Mariam C Fofana
I recommend everyone to this location, Orlando T , was a nice guy , respectful and good communication. we had a good experience there. Nice customer care. This place is amazing
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June 2023 by Bryan Sampson
Shirley is so amazing and nice, very helpful and well mannered. Definitely would recommend using them.
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June 2023 by Chris Smith
Had a great time getting my stuff moved in Ms. Shirley was amazing with help! Very friendly
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June 2023 by Dawneka Butler
Mrs Shirley is the greatest and I recommend extra space storage to anyone! Especially if the customer service is that great! She is a blessing keep it up Mrs Shirley!!!???
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June 2023 by Alec Edick
The facility is extremely clean and well kept. I felt like all of my belongings were safe and secure. Shirley at the front office is just plain awesome. Will absolutely be coming back if needed!
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June 2023 by Alex Huang
Service was quick and friendly! The manager I worked with double checked to make sure the storage unit would work for my purposes. We ended up changing what I had originally planned and I got a better deal because of it.
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June 2023 by Eric Moore
Shirley was great and took care of me. Always a pleasure when I come in or need anything.
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June 2023 by Michael Dozier
Shirley's service quick, respectable and to the point...ie.) As needed by or to specific program and community clientele.
