-
January 2024 by Gabbreona De La Cruz
The estimated amount was way more then what was charged and the reasons why was not explained when rented vehicle. Would not recommend.
-
January 2024 by Robert Phillips
This place is a joke. This the second time I’ve reserved a vehicle to show up and nothing be available. Never received a call to let me know anything. Do not rent from these guys
-
January 2024 by Donald Collins
Nice people in and out. Went made vacation rental SUV reservations and didn't even have to put any money down. Very nice people ?.
-
December 2023 by Kent Rohlfing
The staff were friendly and accommodating. It was very easy to work with them after my insurance use them for my rental car after an accident. I would use this location again.
-
December 2023 by Brad Shumaker
Joe/manager is always kind,thorough, and smiling. Love to see him when I rent a car.
-
November 2023 by Linda McGuire
Always great service. I rarely wait more than a few minutes, even if I'm running late getting there. The cars are almost always in great condition and clean. I use this office several times a year and can't complain to much about this location.
-
November 2023 by Trey Williams
I have been using this branch for almost 4 years now and I could not be any happier! From the great customer service to the shining smiles every time I walk in it is just phenomenal! Joe T is the branch manager at this location, and he always goes above and beyond not only do they treat me like family but I truly feel like I have made some great friends . They have a new young lady in here by the name of Heather, who is also just a ray of shining light. My absolute favorite employee has got to be Robbie. He always makes me laugh. He always has this high energy and every time I see him he is just smiling ear to ear. And last, but not least, do not let me forget D , She is the sweetest girl. I think I have met in a very long time. I absolutely look forward to speaking with her every time I call to renew. I hope you know that you are appreciated and loved It may seem like a simple job renting cars, but you truly make my life So much easier and really helped me through some hard times. Keep up the great work ! ?
-
September 2023 by Terry Tripp
Nice employees, but every time I time I come I end up waiting for 40-60 minutes for them to clean the car even though I had called ahead and placed a reservation.
-
September 2023 by Zoie Michelle
I went in a few days ago and I didn't have my ID. Okay great so I left to come back and get something different for proof of identity. When I got back the two ladies in the store completely ignored me and just started helping other people. I was not about to waste my time looking stupid so I took my business elsewhere. I don't recommend this location at all
-
September 2023 by Duncan G.
Made a reservation here through Costco travel. Had a reservation for a standard SUV. When my wife & I went out with the representative Jordan ,my wife noticed a healthy crack in the windshield of the SUV they were going to give us. Jordan said that's not acceptable & we went back inside & without us even asking she was apologetic & gave us a luxury SUV for the same price. Always happy when things are done the right way & Jordan at this Enterprise location made sure that was the case. Pro tip #1 Always be very watchful on the walk around to catch issues so you don't charged for them. Pro tip #2 If you are a Costco member register for Costco Travel ( it's free). They often have good deals on car rentals & hotels.
-
July 2023 by Christina Chan
The staff of this place especially the manager, are very welcoming and very friendly, enterprise companie need such staff and managers thank you very much.
-
June 2023 by Sh'Lisa Wilhite
I rent at the east st. Branch only! The staff are always so kind attentive and get you in and out with no issue. I had the pleasure of working with Dee for a reservation for the weekend. She was great. When I needed my rental extended she helped again and called to make sure things went well. The cars are always clean and if there is an issue they are very accommodating. Thanks for everything
-
May 2023 by Emme Villegas
Our family needed to rent a car on short notice to travel to Florida for vacation. The staff at this Enterprise location were extremely helpful, professional, and accommodating. Joe (Branch Manager) helped set everything up for us, streamlining the process from start to drop off. Dee, Kurt, & Robbie were very friendly and helpful when dropping off as well. The team there in the office worked well together, & greeted everyone very promptly, & nicely as they walked into the door. We will always rent from this location. Thank you!Emily & family
-
May 2023 by Lourdes Geise
Enterprise Rent-A-Car is always outstanding. Whether reserving in advance to sometimes walking in unannounced in an emergency, the staff is always knowledgeable, friendly and helpful. They are accommodating when reservations have to be changed, sometimes daily. They even help with parking for your vehicle while you rent theirs and with complimentary rides when needed. They even work with my insurance company seamlessly when required. Thank you. Highly recommend!
-
May 2023 by Danielle Prestage
I had been in a wreck and my insurance company reserved a car for me through Enterprise. I called several times trying to arrange the pick up and was on hold for 25 minutes to have someone pick up the line and then just hang it up. When I finally did get a person on the phone I was told that they didn’t have any cars available even though my insurance company had reserved one. I had to call 3 different locations to finally get a car. But the third location I spoke to at 801 S US31 was finally able to help me and get me in a rental car.
