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“They had the speed Queen dryers we were looking for. Ron, the sales associate was very knowledgeable about the dryer. He also had us in and out in no time. And, we were able to get delivery in just 3 days!! Also, the delivery guys/installers were excellent as well. Thanks Grand Appliance!”
“Just came out of resale Indy got a great deal on a couple USB accessories among other things bean bags are going for a major discount among with a bunch of other stuff came to see computers next door at City electronics but he didn't have what I wanted so I slipped into this place resale Indy and I scored.”
“Marvin was SUPER helpful and saved me so much time and effort this afternoon. Best custome service I have received from someone with Verizon today and he is the 5th person I have talked to today. My phone is working thanks to him!!! Thank you!”
“Madame Milcenis helped me lot to change my plan' since I couldn't afford to pay more. That's why I love metro. They always do their best to hold customer. Thank us Mrs. M!”
“brought in ps5 for broken hdmi port, got a call back in like an hour and a half and he had already fixed it. decent price too. ed is the goat, i would take your electronics here to get them repaired”
“We’ve bought a dishwasher, and a washer and dryer set from City Appliance. They have great prices, the appliances we got are all working well, and the employees are super friendly! Super glad we found this place!”
“I came in to get service today & was greeted by Ayreanna , she has great communication & explained the things I didn’t understand about the different phones and prices . When you get a chance stop in and ask for Ayreanna .. she’s great !”
“Redoing my second property with Grand Appliance. Would not think of going to a big box store. Only sell you what you need. Not pushy with extended warranties. Class act here and prices as good as anywhere. Efficient delivery and setup. Bruce was awesome as before. First in class professional.”
“Jim came out last Friday to discuss my antenna needs. Was happy with is ideas and price. Came back today to do the install. Showed up when he said and showed me what antenna he planned on using. Ended up going with a different one and actually used 2 antennas and amplifier to get best reception. Getting 98 channels. We are more than pleased with the results and the price. I would recommend Jim to anyone looking to get an antenna. So glad I didn’t try it myself, never would have thought about putting it in attic. Job well done”
“Audio Solutions is top notch. They treat everyone the same even if you have a beer budget. Great selection of used and new high end audio equipment. This is the only place that I will buy my audio equipment when I am always ready to upgrade. Thanks Graham and Victor for always sharing your knowledge and providing awesome customer service.”
“VEEERY Honorable and Noble place of business.( They will NOT take advantage of your lack of knowledge and will not charge you for unnecessary service and/or repairs)”
“AV Designers are awesome to work with. They are very clean and take the thought process out of it for you. They designed, installed and tested our entire audio, video and wi-fi services and made sure all was perfect. We have always had great interactions with any techs that come out and love that they answer any day of the week and talk to you in person when they get back to you promptly no matter the time of day. I would recommend them to anyone interested in this type of service.”
8AM - 10PM
6925 W 38th St, Indianapolis
Electronics
“Order pickup was easy to arrange, communication was excellent, the pickup is located right at the front of the store, and the associate smiled warmly and was very polite and efficient, wishing me a good day as I exited. Perfect pickup experience.”
“Amazing place, been going here for years. Everytime we have had a problem they make sure to cater the best way possible. For instance, we bought a game, and it didn't work. We were going to take it back to trade in, forgot it and ended up just getting the same one. Turns out the game is a spin off and not the og+dlc whatever. So they let us trade in the one we bought first, for the og game. Either way, really really amazing staff who makes me feel like I already know them. My #1 spot for anything video game related 100%”
“Michigan road store has the best agents of entire Indianapolis! Their customer service is Great, can't go anywhere else. Mrs M and her daughter are so sweet and knowledgeable. Recommended always!!”
“I also can't figure out where the negative reviews come from (maybe a competitor?). Been renting from Dave here and there for 25 years. Always had what I need at a good price and always easy to deal with.”
“This is a great store . 10/10 customer service the people I interacted with was extremely helpful and cashiers are great . Very comfortable shopping experience. I wish they had a cafe and a Starbucks in the store and more products and groceries especially for the location .”
“Super cool place! Super cheap used DVDs and games and usually have sales. I got I believe 6 DVDs for the price of 3. They have pretty much everything in here. There are games as well from every console!”
“I've been using metro PCs for over a decade and have been to many different stores. But I feel like the service at this store was by far the best. They were very understanding of my situation, and did everything in their power to help me find a solution. They're definitely worth every star”
“I'm a regular at the Saturday afternoon Pathfinder Society game, and it's been a great experience every time. Good variety of products, including plenty of non-Hasbro/Paizo stuff. Very chill and friendly staff. I only wish I lived closer!”
“I have had cricket for almost ten years. Jenna H was wonderful answering my many questions to help me change my plan. Friendly, knowledgeable and very patient. They always seem to have plans and phones to meet everyone's specific tastes and needs. I highly recommend.”
“Shane is apart of the team of managers actually trying take the customer service in indy a little better.
Helpful, Knowledgeable .
I worked with him at this location and he mentioned there is going to be some good turnover at the 86th street location.
He helped transfer data over to my new phone , kept helpful conversation going and overall made it a pleasant experience.
Will likely be back if any data issues or phone issues come up.”
“I love this location. Everything’s always clean and in stock. The employees for the most part are super nice. And the self checkouts are great, fast and efficient”
“I was able to find the product I wanted and have it brought to my car, all the while giving my pooch a nice little trip to get out of the house. The order was promptly delved and accurate.”
11AM - 7PM
9739 E Washington St, Indianapolis
Electronics
“Good selection, generally fair prices, fairly well organized. Bought a few games, and had an issue with one. Called in to the store and the employee that answered was understanding, up front, and gave thorough answers to all my questions. When I returned a couple days later for the return, it was an easy process. Staff was apologetic and handled it quickly and gracefully. Honestly, just overly pleased with the staff in the store. Had an issue that could have been a horrible experience, and everyone I interacted with made sure it was only an unfortunate incident.”
“I really appreciate the customer service today, the Jennifer was very polite, and very helpful. I highly recommend that everyone stop here and do business with them. Great fast service as well...”
“Justine has always gone above and beyond for me. She has helped me with my phone. My phone was getting hacked and Justine fixed it in minutes! I won't go to any other metro. Justine customer service is top notch! Please keep her!”
“Omg Steven was the best. I purchased the Nintendo switch lite the yellow pre used one and Steven was super helpful with everything cause I had no idea what the hell I was buying or even how to use it ? But Steven got me all the way right. He needs a pay raise ? he was so patient, and answered all my questions. Awesome customer service and I really appreciate his help. Thanks Steven you really helped an old lady out! ? YOU ROCK! My son is going to be so happy on Christmas.”
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“Murphy provided outstanding service today! We came in to get my husband a new cell phone. We did that but he also looked at our plan and other promotions and he helped us save money on our plan, perks and devices. And he set it all up for us and showed us how to use everything. Again, outstanding customer service!”