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December 2023 by Tashna Chin
My car was giving me some issues, and I was given Michael's name. I brought my car in, and he was able to diagnose and fix the issue. Thanks Mike, you are the best!
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December 2023 by Rochelle Matthews
I was having trouble with my transmission and I bought it in for repair and in the process I met two extremely nice people. My first encounter was with Michael great customer service and put me at ease, and explained how the things worked, just really a nice person and then he brings Moe who went into more detail on how transmissions work and mine was a hot mess they both went above and beyond customer service and I appreciated that they both had put in time to make sure that I would get great service and I did.Thanks Michael and Moe
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December 2023 by Karen Walker
After dealing with several car shops it was very nice going to this shop Michael and Moe were very kind they took care of my car and made sure I was informed of what was going on at all times I felt very comfortable talking with them about my car problems. Very respectable gentleman everything was done and explained in a timely manor. I recommend this shop and will be going back with Any of my car needs.
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November 2023 by Caitlin Laird
My car was leaking transmission fluid so I took it to Edwards and they diagnosed and fixed the problem in less than 2 days! I was thrilled. Shortly after I noticed a strange noise and they diagnosed the issue for free. I will definitely take my car back to Edwards if I ever need to. Michael and Moed were great and stand behind their work. Pleased with my experience !
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November 2023 by Lonia Edmond
Mike and Moe were absolutely amazing. They are very patient and generous guys. They know exactly what they talking about. Please go check in with these two they are wonderful. I recommend them and the place. You will not waist any money or time. They are the best they took good care of me and my car. I went in and got out in a very timely manner. I will definitely always come back to them.
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November 2023 by Lindsay Heffron
Absolutely loved working with the men at Edward's Transmission. I dropped my car off Monday in serious need of repair. The mechanics got right to work diagnosing my problem (2 very dangerous wheel barrings) and fixed it by the end of the day Tuesday. Not only did they fix the wheelbarrings, I expressed concern for other systems in my car and they were able to solve those issues too as well as teach and inform me of what may have caused the issue in the first place. As a side note, I had a left blinker light out as well and didn't mention it to the guys and now it works! Big fan of this auto shop. They charged a completely reasonable total for the amount of work done. I would highly recommend!!!
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November 2023 by marie young
Michael the shop manager and his team provided me with excellent customer service. They attended to my car in a timely manner and Michael was frequently updating me on when my car will be ready. My car has been running great. I truly recommend this shop on Michigan road. Nice and honest guys.
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November 2023 by Javier Marcial
About 2 years ago I had a blue car up there and at first they were very helpful but when I talked to a manager there he explained to me that I could make payments on the car and I told him what amount I could afford and he said it was fine. Once the car was done all of a sudden the manager had quit/gone and they were trying to make me do big payments. Point is I think they were just trying to get the sale and now they sold the car that had there talked to multiple hire ups there and they told me they couldn’t find any recording of the conversation me and the manager had and couldn’t do anything about it even though me and the manager talked in store. Very poor business and tricking people will not recommend this place to anyone!
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October 2023 by Kim DeWaal
I recently had my transmission rebuilt and thermostat replaced on a 2017 GMC Acadia. To say I'm unhappy with this GMC product is an understatement! But, since I'm not in a position to purchase a new car particularly with the current strike situation, I had no choice but to get things done. Finding someone to do the repairs for a fair price was an exercise in patience. Edward's Transmission on Michigan Road came to the rescue! Not only did I save a great deal of money, but Michael also provided me with an expected timeline and fully explained the repairs necessary. Mo did a great job fixing the issue and showed me the parts that were causing the issue. I had done some research so their diagnosis didn't surprise me at all. I am hopeful that the repair work performed by Edward's will last, but trust that if I have any issues with the work they performed, they will address it. And, while I have had my fair share of repair shops that disappointed me in the past few months, I can honestly say that Edward's has not. I am grateful to their staff.
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October 2023 by Megan Conrad
Don’t waste your time. My husband was a mechanic here for a short time. This is a slimmest shop he worked in and he quickly left. They are known for charging customers new OEM parts but instead they are purchasing used parts from the junk yard and pocketing the difference. Plus, the current 2 mechanics in the shop are uneducated and cut corner. They don’t get enough cars in their shop so the mechanics will purposely mess up so they can make money off you again when you return. They also will overcharge customers with the hope of them not paying and transferring the title of the car to the business so they can sell it. In one case, they did this to an individual and the owner gave the car to his son. Management gives no care in the world for their customers or employees. They are only focused on profit, which they are not making. They can’t even pay the uniform bill for their employees. Don’t. Go. Here.
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July 2023 by Eric Thompson
I was in and out in 3 hours, great customer service and great work.
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June 2023 by MrCampbell11
Took my vehicle to get repaired. Had the radiator diagnosed and agreed to be fixed. Once they completed the radiator, they called and informed me that they realized they broke the transmission cooler line and expected for me to pay for the repairs from the extra damage they cause to my vehicle while servicing it. Would not recommend due to terrible professionalism and dishonesty. Only gave two star because they were prompt but did not seem forthcoming about the job.
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April 2023 by jerrad dugger
Found out anout them from a friend who had work done there I do recommend good work at a reasonable price. I will definitely return
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March 2023 by scott lusk
They saved me a ton of money years' ago when I had gotten a misdiagnosis from another shop who claimed I needed a new transmission. Thankfully, the folks at Edwards took their time to evaluate and replicate the problem. Discovering that it had nothing to do with the transmission, they fixed the real problem and I have taken both our vehicles there ever since. Very ethical and trustworthy.Services: Steering & suspension repair
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February 2023 by Michael Kinney
Rude for no reason. I'm delivering an order, walked in asked of it were the correct address and was told that it was my job to figure that out. Like you really trying to just get me to leave Popeyes chicken there? Good thing your neighbor who actually ordered it walked up and got there food. Shady for real and just bottom feeding to try that
