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September 2024 by Elaine “Grace”
I don’t usually leave reviews, but this CVS 6010 makes me sad, the customer service is so bad. I’ve used this location for 6 years but approximately the past 6 months to year the customer service has been extremely bad. I’ve had issues with the pharmacy not being open, not having the medication in stock. I’ve went in twice to pick up a photo album and there was no one at the register to wait on me. After waiting for like 5 minutes, I had to ask the pharmacy to check me out. 9/1/24 4pm I waited to check out, the pharmacy was closed, so I walked around the store looking for help I didn’t find anyone. The individual finally showed up, he was in no hurry. He had NO customer service skills. This location has no management, unfortunately I wouldn’t be surprised if this location closes.
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July 2024 by Sherry Sheets
I was in a bad accident and waited on the phone for 2 hours to speak to someone and needless to say no one ever answered my call. Terrible business!!!!Then I hung up and called the store and I was informed that the pharmacy is closed there is no pharmacist.
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July 2024 by Shawn Hayes
This CVS location is the absolute worst out of all the stores in Indianapolis! They are constantly out of medicine and they close early all the time and this causes people to not be able to get the prescription they need!! Bottom line is THEY SUCK!!
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July 2024 by ruaTimeTraveler2?
It's the worst lately
They will not answer the phone during the day and when I ask when picking up they actually told me they don't
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June 2024 by Kathy Purvitis
The technician ( Nick ) was the friendliest, most helpful, and professional person that I have ever dealt with at a pharmacy. Thank you Nick, you made my day brighter! God bless
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March 2024 by Carolina
The worst pharmacist and store managers. They forget they work in customer service.
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March 2024 by Ron Grose
Really appreciate how fast the pharmacy team fills a prescription/refill !!
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March 2024 by caitlin hoczela
Unbelievable. They’ve had a prescription “sitting there on hold” for 12 days. Their automated system won’t let you talk to a live person unless you give your first born child, and the automated system told me over and over they had no prescription and to contact the doctor. The doctor sent the scrip OBVIOUSLY two weeks ago. CVS STAFF REFUSES TO ACKNOWLEDGE ANY QUESTIONS. They actively ignore any problems or issues I had, then speak over me and interrupt like rude children. CVS, if this isn’t addressed I’ll be switching every prescription my family fills to a competitor.
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January 2024 by Erin 7696
One of the pharmacists lied about not being able to get my medication in stock. The other told me it's on order & they had a different dose available (my Dr couldn't be bothered to call in a different script so I was at the mercy of the pharmacy getting an order in). Then I hear him badmouthing me in the background over the phone while the tech asked about it. I've never met the guy, I just moved and swapped CVS's and I will now be driving the extra miles back to the old one because of this treatment. I've been on this medication for 20 years, been filling it at CVS most of that time & never had an issue like this. I love being belittled like that simply for asking if my medication arrived in their order that day. Disgusting behavior.
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September 2023 by Amy Walz
Pharmacy hours constantly changing and now.closes at 7pm. This is early for us working people. I hate the CVS app but am forced to CVS by health insurance.
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September 2023 by Andrew Davis
Dani was super nice, excellent store.
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September 2023 by Georgia Stumpf
Staff very friendly and helpful. Found what I needed.
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September 2023 by gurminder singh
Don’t take passport photo wasting money
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July 2023 by Jules F
The employee working in the pharmacy was so friendly and helpful. I had gotten emergency dental work and she was able to get my prescription filled for me in ten minutes. The usual pharmacy I go to was unable to fill it for days. I usually don’t go to this cvs,but I will be returning in the future. Thanks for your service!
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January 2023 by Brittany Redstone
The pharmacy here is a joke from waiting since the beginning of December for a medication they put on hold I call again today try to figure out what is going on for them to tell me they've never ordered my medication they don't understand what happened that they'll work on the problem like I need my medication suggest going somewhere else avoid this place
