-
October 2021 by Julie Bouchard
I had an amazing experience today at Chico’s store 0531 at The Fashion Mall at Keystone in Indianapolis. I had to quickly find an outfit for a Formal/Semi Formal wedding coming up in a couple weeks. I have been dreading shopping for this event since I don’t like the way I look in dresses and was afraid I wouldn’t be able to find something that made me feel good and more importantly look good.When I entered the store, Julia Associate # 79156 greeted me and asked why I was shopping today. I explained the situation and told her I had a skirt that I was hoping to find a top for and maybe some new jewelry. She was quick to make a couple of good suggestions. I thought her suggestions might work but since I had only visited one store prior to Chico’s I told her that I wanted to look around the mall and see if I could find anything that might work better. She told me to look around and then come back and we could put an outfit together if I still hadn’t found anything elsewhere. Needless to say, I couldn’t find any appropriate dresses/outfits in any other store so I decided to go out to my car and bring in my skirt to see if we could make something work at Chico’s.At this point, Megan welcomed me back and Julia was excited to show me some other options she had pulled after I had left. As it turned out, the skirt I was hoping to use did not seem “dressy” enough. I told Julia I am really more comfortable in pants and was frustrated because I needed something that I could really dress up.She quickly went over to a rack and pulled The Hutton Pant in black and paired it with a black Ponte Button Sleeve Tunic. She then added a beautiful oblong burgundy scarf. I put the outfit on and knew I had found what I was looking for. Julia had totally read my mind as to what I felt would work well for me. The outfit was very slimming and was exactly what I was hoping to find. We continued to dress it up by adding some jewelry. After trying a number of different combinations we settled on a beautiful multi strand necklace, a hinge cuff bracelet and Linear hoop earrings.Having both Julie and Megan’s help made all the difference. The outfit is chic enough for a very dressy wedding yet it is comfortable and can be worn for other holiday parties. You have a great team at Store 0531. It takes me an hour to drive to this location but I plan on shopping at this store in the future because of my great experience today.Thank you from a very satisfied customer!
-
August 2019 by judi wistendahl
Free parking..... Clean store..... Couldn't find what I was looking for.. sales people were bickering.. couldn't take it.... Had to leave
-
July 2019 by Bonnie Walker
Great store. Was surprised they carry plus sizes. Will be going back. Prices were good.
-
July 2019 by Tommye Harmon
Love it and employees so nice and respectful
-
July 2019 by Frances Wilkins
Beyond helpful
-
July 2019 by Marcia Mosley
I just left the Chico’s on Keystone. I will not go back. They took all sizes 2 and above and crammed them all in the back of the store. This is discrimination and I will encourage people to boycott. I was told that their corporate told them to do this. I am a Passport member but will not return
-
May 2019 by Marla Butler
So glad I stopped in. Love the way Chico's is going and love the new store. Sales girls were bubbling and fun!
-
February 2019 by m edwarfs
Only small sizes
-
January 2019 by Ken N.
Since we were on the north side, my wife wanted to stop at the Chico's inside the Keystone at the Crossing Fashion Mall to check on a certain type of pants. We browsed for awhile and weren't having much luck. About then, one of the staff noticed and asked if she could help. When my wife explained what she was looking for, the woman said that the seasonal item was about a week to ten days from being shipped to the store. It was nice having someone working who was aware of the inventory and ordering time frames. I'm sure we will be back in the area before the end of the month, so we will be back to check out their line. I like when businesses take the initiative to help their customers! Review #2046
-
June 2018 by Karann Luckcuck
Getting to look like old ladies cloths
-
September 2017 by A-x K.
Just want to add, I love their clothes and jewelry. One thing tho, if you'll buy online and pay Paypal, and then take it to the store to return, they will not take it and will not let you exchange. The sales associate at Keystone at the Crossing helped me package my item and even provided me with a bag to ship an item back to Chicos. I shipped it and received my credit back to my Paypal within one week. Next time when I shop online, I'd pay with my credit card.
-
September 2014 by Lalita Amos
Let the reps pick clothes for you after you'd had a go. Jessica surprised me!
