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January 2024 by Lorraine T.
Highly recommend! great customer service ! I had a pair of $400 freebird boots that I ask them to cut down from knee boots to ankle boots! Outstanding job! I love them and will wear them all the time now! I am thrilled with the outcome! You can trust them to help you with all your shoe and boot repairs!! They even finished them Early and called me For pick up!
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October 2023 by M S.
The Shine That Fooled the US Navy. My teenage son had completed requirements at the Indianapolis US Naval Sea Cadet program to go to nine day, basic training, Boot Camp at Great Lakes outside of Chicago. even though very young, the Sea Cadets had to meet the same grooming and performance standards as regular Navy recruits. This would include, of course, well shined shoes. I knew he would not have time to ability sitting in his bunk to do so. I took a pair of my well worn business black dress shoes to Cento and explained the situation. Upon picking up my son, after the great adventure, he told us of the story about his shoes. Patent leather shoes that would emulate a great spit shine we're strictly for bidden. During his first inspection, the US Navy, master chief head of the division, was incredulous and in total disbelief that the shoes were not patent leather, and challenged my son over and over while he stood at attention. Finally, he accepted that they were simply well shined black dress shoes. During my work years, I would always stop in and get a great shine and personal service from the two great shine guys always at the ready when you walked in the door. You can no longer get personal service anywhere even in the better department stores then you'll find here. Give yourself a treat and come to Cento shoes.
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October 2023 by Jack Dempster
I took in some old belts that were my grandfathers to be cut to match my waistline. They did a wonderful job with the stitching, the metal clasp.. everything! Very kind down to earth people doing a very professional job.
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September 2023 by Kelly McCain Smith
In response to owner:Shoes were in good shape when brought in for sole and heel replacements. Unfortunately they came out with the leather and metal piece damaged on both shoes, new uneven heels, and pieces hanging off the new soles.Not happy that a small but pricey repair ruined my shoes.
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September 2023 by Jimmy Sandlin
Absolutely the very best. They offer the same superior work as they have done for many years. Extremely knowledgeable, quality workmanship, and fair prices. I live in Plainfield. I will not go anywhere else.
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August 2023 by Jordan Downham
My go-to for shoe and leather repair in Indy. They do such careful and lovely work. Plus: It’s a family-owned and -run business, and they remember my name every time I come in. That’s worth a lot to me as well.
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July 2023 by Rick Grey
I finally spent a little more for some boots, so when I wore through the soles down to the nails I was looking for an option to repair then instead of replace them. Cento got the job done, and the new soles are wearing better than the originals. I just got a second pair done there, this time (on the owner's suggestion) applying a new sole over the shaved-down original for a chunkier look, and I'm really happy with the results. Give them a try!
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May 2023 by Erik F.
I've taken my Tecovas here for a couple years now, for a shine & replacement sole & heel protectors. They always do a great job! Great service & nice folks.
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April 2023 by Charolett W.
The Mom and Pop Shoe stores are almost a thing of the past. In the age of online shopping it is so easy to just turn on your computer and just submit your order. Course when you have a unique problem as I do and have my entire life , you have to find a place that has what you need. Cento Shoes in the heart of Downtown Indianapolis is that place for me, the problem is that there are not enough of these types of businesses left today and that is why we need to support these businesses in our communities so they can continue to strive in the communiites which we live in. Cento Shoes is what I would call a one stop shop , you can not only visit the store for a quick shoe repair but also find a nice outfit for your next night on the town or just visit the store for a quick shoe shine . The customer service set apart from from any other that I have visited in the past. I would refer it to anyone so remember the next time you need something in a hurry and good customer service try giving them a visit you might be suprised at the quality of service and services that you receive from this small but mighty Mom and Pop Shoe Store.Charolett W.
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March 2023 by Katie Hall
I was pleasantly surprised how easy it was to have my boots repaired. Service was fast and friendly and I had my boots back in less time than I expected! I'll definitely be back.
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March 2023 by Jocelyn T.
Cento shoes are my go-to for shoe repairs! They are friendly and work fast. They have helped several times with putting on new heels, adding a new buckle to shoe strap, and polish to make old shoes new again. I am always happy with the end product. Street parking is available by the shop. Love to support a local family business.
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February 2023 by Jennifer S.
I had saved some shoes for years hoping I could find someone to fix them!They did an amazing job! They truly love what they do. Support this business, if you are like us who are picky about what we like, they will make sure we can wear our shoes for many years! :)
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February 2023 by Jennifer S.
They truly love what they do. If there is a negative review on here, it is from someone who does not appreciate a good shoe, OR the value of labor! These people are awesome!
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January 2023 by Mirna D.
I needed the zipper on my ski jacket fixed for a trip next week, I wasn't sure if there was even a fix to the issue but they fixed it literally during my visit! Great family vibe! Will return with all my fiancés shoes that need some TLC!
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January 2023 by Jim Cath
I brought in a very large backpack that I use for work to see if it could be repaired. Cento Shoes fixed/repaired my bag and had it back to me in less than 24 hrs. Incredible customer service.
