CarMax is a well-regarded used car dealership located in Indianapolis, IN, known for its large selection of cars, trucks, and SUVs. Customers appreciate the no-haggle, pressure-free car shopping experience, making it easy to find the perfect vehicle. Many reviews highlight the excellent customer service, with staff members being polite, professional, and attentive throughout the buying process. Buyers have praised the simple and enjoyable experience, often noting the efficient financing options and great warranty plans, such as the Max Care warranty for added peace of mind. The Greenwood location, in particular, receives high marks for its friendly atmosphere and helpful staff. Customers also feel comfortable bringing family along, as the environment is welcoming and accommodating. Selling a car at CarMax is equally straightforward and stress-free, with many reporting quick transactions and even complimentary services like rides home. Overall, CarMax is highly recommended by customers for both buying and selling used vehicles, emphasizing a commitment to customer satisfaction and quality service.
Purchased a used 2025 Toyota RAV4 HEV with 738 miles odometer. No additional dealer fees. Substantial sales tax savings when I traded in my existing vehicle. Will never go anywhere else.
